Customer Testimonials

How Higher Ed Builds Stronger Connections with Mongoose

These short customer testimonial videos highlight real results from higher ed teams, showcasing how institutions build trust, streamline outreach, drive student success, and make every conversation matter with Mongoose.

Stephanie Waffle-Stephenson

Director of New Student Engagement & Jackson College Hillside, Jackson College

“We’ve seen a steady increase in enrollment, which Mongoose has been an integral part of. We’re sending anywhere from 1,500-2,500 text messages a week, and our response rate is right around 75%, if not 80%.”

Dustie Hamilton

Director, Enrollment Systems​, McLennan Community College

Mongoose is an incredibly user-friendly system, which is critical for getting staff to actually use it. The integration with Slate and Colleague was straightforward, and the support we’ve received has been phenomenal. It’s become an essential tool for our enrollment and student success efforts.

Emily Reid

Director of Alumni Engagement, Brenau University

Having used Mongoose at Yale, I knew it would be a great fit at Brenau. The ability to personalize messages has helped us build stronger connections with our alumni community.

Sarah Stoklosa

Director of Annual Giving and Stewardship​ at St. Joseph’s Collegiate Institute

Our alumni are having direct, meaningful conversations with us, not just receiving another automated message. This capability has transformed our engagement, making it feel much more human and connected.

Tom Reburn

Director of Admissions, Minnesota State University Moorhead

For us, Mongoose is the best higher ed texting tool out there. It allows us to connect with students authentically and be a resource when they’re ready.

Brandon Wente

Director of Admission, Concordia College

When we focus on building relationships, the response rates are stronger, and students engage more meaningfully.