Smarter Campus Connections Start Here
Explore the strategies, data, and real-world stories shaping the future of higher ed communication in our live and recorded webinars. Learn how colleges and universities use Mongoose to personalize outreach, strengthen student relationships, and turn every interaction into meaningful action across the student lifecycle.
Upcoming Webinars
No upcoming webinars found.
Past Webinars
The Texting Journey: From Application to Advancement
Most institutions talk to one student in five different voices. Join Jon Caruso and Kelsey Walbesser for a live discussion on what changes when a single, unified voice is on the other end of the text across each stage in the student journey, starting with Recruit and ending with Advance.
From the Road to Reply: Smarter Student Engagement During Travel Season | Mongoose User Group
Fall travel season can make student follow-up harder to manage. See how admissions teams use texting to stay connected with prospective students before and after high school visits, college fairs, and campus events.
What Actually Earns a Reply: 2026 Student Engagement Benchmark Data
This webinar draws on a full academic year of real messaging to show what effective engagement looks like. Based on a review of 53 million messages exchanged across text, chat, and WhatsApp at 411 higher ed institutions, the findings offer data-driven insight into how students engage with their institutions — and what that engagement means for their experience.
Mongoose AI Agents: See the Inbox Assistant in Action
The Inbox Assistant is now live. This session is a conversation on what AI agents mean for higher ed right now, backed by data showing nearly 1 in 10 student conversations go unanswered, followed by a hands-on look at the Inbox Assistant and time for your questions.
First-Year Experience: Proactive Texting Strategies That Support Student Success | Mongoose User Group
The first weeks of the semester are critical for student success. Explore how teams use proactive texting — check-ins, early alerts, and outreach — to support students early and improve retention outcomes with practical, real-world strategies.
Advancement Engagement Playbook: Driving Participation for Homecoming and Giving Campaigns | Mongoose User Group
As teams prepare for fall engagement moments, having the right communication strategy matters. See how advancement teams use texting to increase participation, drive donor engagement, and create meaningful alumni interactions — with real campaign examples and messaging strategies.
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