Join Our Mongoose User Groups

Monthly, virtual meetups where customers swap best practices, see the latest releases, and shape the roadmap through live polls and Q&A.

Upcoming Webinars

Webinar: Mongoose AI Agents: See the Inbox Assistant in Action
September 28, 2026

Mongoose AI Agents: See the Inbox Assistant in Action

The Inbox Assistant is now live. This session is a conversation on what AI agents mean for higher ed right now, backed by data showing nearly 1 in 10 student conversations go unanswered, followed by a hands-on look at the Inbox Assistant and time for your questions.

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A Data-Driven Look at Student Engagement Across Higher Ed
September 29, 2026

A Data-Driven Look at Student Engagement Across Higher Ed

This webinar draws on a full academic year of real messaging to show what effective engagement looks like. Based on a review of 53 million messages exchanged across text, chat, and WhatsApp at 411 higher ed institutions, the findings offer data-driven insight into how students engage with their institutions — and what that engagement means for their experience.

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Mongoose User Group: Inbox Assistant in Action: What We're Learning from Early Adopters
October 15, 2026

Inbox Assistant in Action: What We’re Learning from Early Adopters | Mongoose User Group

With AI agents now in use across campuses, this session shares key learnings from early adopters — how teams are implementing them, where they’re seeing impact, and what challenges they’re navigating — giving you a clear view of how to approach AI in your own strategy.

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Past Webinars

First-Year Experience: Proactive Texting Strategies That Support Student Success | Mongoose User Group

The first weeks of the semester are critical for student success. Explore how teams use proactive texting — check-ins, early alerts, and outreach — to support students early and improve retention outcomes with practical, real-world strategies.

Advancement Engagement Playbook: Driving Participation for Homecoming and Giving Campaigns | Mongoose User Group

As teams prepare for fall engagement moments, having the right communication strategy matters. See how advancement teams use texting to increase participation, drive donor engagement, and create meaningful alumni interactions — with real campaign examples and messaging strategies.

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Melt Prevention Roundtable: Re-Engaging At-Risk Students with Two-Way Texting | Mongoose User Group

Melt can happen at multiple points throughout the enrollment cycle, from admission and deposit through orientation, add/drop, and the first weeks of class. Small signs of disengagement can quickly turn into lost enrollments if teams do not identify and address them early.

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Slate + Mongoose: Power Patterns from Real Customer Workflows | Mongoose User Group

We’re hosting a live roundtable with three admissions and enrollment professionals who use Slate and Mongoose together every day.  Expect real workflows, honest lessons learned, and practical examples you can actually use.

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AI Agents: Early Adopter Roundtable | Mongoose User Group

This session is built for teams that are starting to ask practical questions about AI agents. You’ll hear directly from institutions thinking through these same questions and exploring what AI agents could mean for student conversations, team workflows, and tools like Inbox Assistant.

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Mongoose AI Agents | Official Launch

There are moments when an industry names a before and an after. April 21 is that moment for higher ed. Mongoose AI Agents launch live — and the way institutions support students will never look the same. Be there when everything changes.

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