Mongoose at a Glance

Real, two-way conversations across Text, WhatsApp, and Chat, extended by AI Agents that take action, so institutions can raise enrollment, retention, and the student experience without growing staff.

Who We Are

Mongoose is the AI engagement platform more than 1,000 higher-ed institutions trust to reach every student, alum, and prospect. AI handles the routine so your team can focus on the conversations that matter.

Our mission is to change lives by making engagement accessible to every institution, helping teams move beyond transactional messaging to build trust, deepen relationships, and drive measurable outcomes.

Three smiling friends sitting at a table with drinks in a lively bar setting, posing together for a photo
Large group photo of colleagues gathered in an open office space, smiling and posing together for a team picture

What We Do

Office workspace with dual monitors, laptop, and employees working in a bright open-plan office
Two women sitting together and looking at a digital tablet while working or studying
Corporate training session with presenter and audience in classroom setting during workshop event
Confident young student with headphones around neck holding notebook outdoors
Smiling female student sitting at desk in classroom with classmates in the background

Built for Engagement in Higher Education

Every conversation matters. Mongoose’s platform redefines engagement by combining advanced AI, analytics,  and automation technologies  with personalized communication capabilities.

Our AI engagement platform:

  • Turns every conversation into actionable insight your team can use.
  • Connects meaningfully with students and alumni across Text, WhatsApp, and Chat, at scale.
  • Builds trust and measurable outcomes through compliant, empathy-driven communication.

Our Story & Milestones

Pioneering Innovation in Higher Ed Engagement

Image
2010

Dave Marshall develops first text messaging solution for a Higher Ed customer.

Image
2010

Dave Marshall develops first text messaging solution for a Higher Ed customer.

Image
2014

Mongoose is founded with a vision to modernize digital enrollment marketing.

Image
2014

Introduced the first text messaging platform for higher education.

Image
2017

Hosted the first user group, establishing Mongoose as a thought leader in student engagement.

Image
2018

Surpassed 300 institutional clients, as texting became a core higher ed communication tool​.

Image
2022

Launched Chat, an AI-powered web chat solution tailored for higher ed use cases​.

Image
2024

Mongoose expanded its focus, enhancing its platform to drive even greater AI-powered engagement across higher education.

Image
2025

Mongoose releases two Benchmark Reports for 4-Year Institutions and 2-Year Institutions, packed with insights from 80M+ messages across 600+ institutions.

Image
2026

Mongoose launches AI Agents, extending real conversations with AI that takes action for enrollment, retention, and advancement teams.

Our Values

Adaptable

Adaptable

We innovate to meet evolving institutional and student needs.

a raised hand in auditorium

Empathetic

Empathetic

Every solution is designed with the human connection in mind.

Focused student wearing glasses taking notes while studying on a laptop in a modern workspace

Remarkable

Remarkable

We deliver exceptional results, exceeding expectations at every step.

Confident young student wearing glasses and a denim jacket smiling in a university hallway with arms crossed

Accountable

Accountable

We take ownership of outcomes, ensuring every interaction counts.

Two smiling college students looking at a notebook together, one holding a coffee cup in a bright campus hallway

Meet Our Leadership Team

Mongoose’s leadership team comprises higher ed experts and engagement
specialists dedicated to transforming institutional communication.

Dave Marshall
Dave Marshall
Founder & CEO

Dave Marshall isn’t just Mongoose’s CEO; he’s the guy who saw a gap in higher ed communication and decided to change the game. Before founding Mongoose, he co-created LiquidMatrix, a platform that helped over 400 institutions better engage students, ultimately leading to its acquisition by Datatel (Ellucian). His expertise goes beyond education, having consulted on digital engagement for the NFL Network, NHL Network, and major sports franchises.

For Dave, this isn’t just business—it’s personal. Having overcome a severe stutter in his late 30s, he knows firsthand the power of clear, accessible, and meaningful conversations. That same philosophy drives Mongoose’s mission to create technology that removes barriers and builds trust. When he’s not shaping the future of student engagement, Dave is on a relentless quest to simplify the complex, believing that removing the unnecessary is a gift to others.

Jua Park
People

Jua Park is a culture builder, change driver, and people strategist. As Mongoose’s VP of People & Talent, she ensures that the company isn’t just hiring great people but creating an environment where they thrive and grow. She has scaled global teams and led organizational transformation at Udemy (NASDAQ: UDMY), Princeton Review (NASDAQ: REVU), and Chorus.ai | ZoomInfo (NASDAQ: ZI), helping fast-growth SaaS and EdTech companies align talent strategy with business success.

With a B.A. in Sociology from UC Berkeley, Jua blends data-driven decision-making with a deep understanding of what makes people tick. When she’s not helping shape the future of Mongoose, she’s exploring new places, indulging her foodie side, or diving into a true crime podcast.

Andrew
Andrew Veatch
Technology

Andrew Veatch is the tech backbone of Mongoose, the guy who helped bring the platform to life by writing its first lines of code. With more than 20 years in EdTech, he has built products that solve real problems for higher ed institutions. Before Mongoose, he helped lead integration efforts at LiquidMatrix, playing a key role in its acquisition by Datatel (Ellucian). Later, as Director of Software Development at Campus Labs, he helped scale the company’s tech operations before its acquisition by HigherOne.

Andrew doesn’t just see problems; he engineers solutions, guiding Mongoose’s product evolution while making sure the technology stays nimble, scalable, and powerful. A SUNY Geneseo graduate with degrees in Computer Science and Psychology, he brings both logic and human behavior into the mix. When he’s not tackling complex challenges, you’ll probably find him cooking, gardening, making music, or wrangling his four daughters.

Tessa Burke
Tessa Burke
Marketing

Tessa Burke is a marketing strategist, growth leader, and customer advocate. As Mongoose’s Head of Marketing, she leads the company’s marketing strategy and helps drive growth by connecting market insight, customer needs, and clear, compelling storytelling.

Tessa began her career in marketing at the University of Chicago and has spent her entire career in education and EdTech. She has led marketing across customer, product, and go-to-market functions, helping organizations strengthen their market position, support revenue growth, and build deeper relationships with higher education customers.

A lifelong Chicagoan, Tessa is passionate about mental health and wellness and serves as a Board Member for the Illinois Chapter of the American Foundation for Suicide Prevention. Outside of work, she enjoys running, practicing yoga, and discovering great food throughout Chicago.

JOIN OUR TEAM

Looking for a career with purpose?

If you’re passionate about transforming engagement in higher education,

we’d love to have you on board.

Explore Open Roles
Portrait of a young man smiling in a bright indoor setting
Business team collaborating around a table with laptops, documents, and charts during a meeting
Student working on a laptop at a desk, viewed from behind