Insights
Your Campus' Empathy-Driven Superpower
Explore the sentiments and motivations of students, alumni, and donors within your text and chat conversations.
Alone, conversation data is noisy & unstructured
Analyze Cadence Conversations
Utilize our AI to identify emotions, sentiments, and key phrases within texts & chats that reveal insights impossible to find manually.
Leverage Your Data
Integrate your ERP/CRM systems to create a comprehensive view of student, alumni, and donor journey progress.
Pair All Inputs
Combine Cadence conversations with your ERP/CRM data to uncover impact signals and trends to fine-tune future engagement strategies.
Learn What's Working
See your data transformed into stunning visuals in a user-friendly dashboard, revealing emotions, sentiments, trends, and actions.
AI-Powered Empathy
Thousands of conversations analyzed by the time you read one
- Natural language processing: Unlock critical topics and nuanced sentiments with AI-driven tools.
- Sentiment analysis: Gain a deeper understanding of emotions and motivations within your conversations.
- Topic clusters: Discover common themes to enhance targeted communication and engagement strategies.
Metrics That Matter
Create an intentional engagement experience
- Utilization scoring: Measure engagement for efficient resource allocation and optimization across teams, departments, and users.
- Impact comparison: Evaluate Cadence’s impact on conversion, yield, retention, and fundraising compared to those who didn’t text or chat.
- Competitive overlap: Gain access to which of your contacts are in discussions with competitive institutions in your region and what messaging works for them.
- Time preferences: Discover preferred engagement times by demographic, enhancing interactions for better outcomes.
What do our clients think?
This is an essential tool and we can’t do without it… We have a very high first generation population so there’s a lot of education that needs to be done.
Cadence reduced our workflow. The students reaching out were more serious… online and graduate staff were excited from the get-go.
We broke records for enrollment in 2019, 2021, and 2022. In 2020, we even came out better than most.
Cadence is very easy to use and extremely intuitive. The ability to collect data is also super helpful when creating reports or data supporting student interaction. The webinars and knowledge bases provided are also really helpful when you're looking for best practices.
We have only been a client for a year, but I have been impressed with the many ways that Mongoose is forward thinking about their product, the market and their customers' needs. They really are enthusiastic about their services and their clients.
We have been able to reach students at a whole new level! Communication with our prospective students was virtually non-existent before we began using Cadence.
Cadence lets us quickly connect with students who would have been non-responsive to phone calls and emails. Students reply to texts almost immediately.
Out of all of our vendors, Mongoose is THE BEST at customer service and satisfaction. You can tell client satisfaction is at the forefront of each interaction! For issues ranging from software integrations to best practices for higher ed comm, Mongoose will walk with you. Wouldn't trade this software for anything else! We recommend Cadence every chance we get.
This is an essential tool and we can’t do without it… We have a very high first generation population so there’s a lot of education that needs to be done.
Cadence reduced our workflow. The students reaching out were more serious… online and graduate staff were excited from the get-go.
We broke records for enrollment in 2019, 2021, and 2022. In 2020, we even came out better than most.
Cadence is very easy to use and extremely intuitive. The ability to collect data is also super helpful when creating reports or data supporting student interaction. The webinars and knowledge bases provided are also really helpful when you're looking for best practices.
We have only been a client for a year, but I have been impressed with the many ways that Mongoose is forward thinking about their product, the market and their customers' needs. They really are enthusiastic about their services and their clients.
We have been able to reach students at a whole new level! Communication with our prospective students was virtually non-existent before we began using Cadence.
Cadence lets us quickly connect with students who would have been non-responsive to phone calls and emails. Students reply to texts almost immediately.
Out of all of our vendors, Mongoose is THE BEST at customer service and satisfaction. You can tell client satisfaction is at the forefront of each interaction! For issues ranging from software integrations to best practices for higher ed comm, Mongoose will walk with you. Wouldn't trade this software for anything else! We recommend Cadence every chance we get.
Cadence provides us with the ability to communicate promptly with students/ families individually or in small to large groups with ease. Best of all, it's incredibly cost-effective!
Cadence has helped us go from 15 registrants on a Zoom to over 75. This product has helped us have meaningful connections and conversations with our alumni in surprising ways. We can't wait to try out the automatic response/RSVP feature for our events!
We have an ongoing challenge of yielding our students through enrollment. Cadence has helped bridge that gap with newer generations that prefer text.
The most helpful thing about Cadence is the ease of use because it is so well designed. The training tools are fantastic making it quick to learn and easy to teach others. It's opened up the ability to contact some folks that have ignored our calls for years but are open to a quick text engagement.
Mongoose/Cadence texting has increased our student response to emails and decreased our workload! Texting a student to check their email is so easy. I love this company.
"We are a small institution with a limited budget; maximizing our time and resources is crucial. In the four months since we implemented Cadence Chat, our bot has assisted more than 450 potential students without anyone from our staff having to step in. Before Cadence Chat, this would have been our people and our time dedicated to answering those questions. Now our bot handles the stress and frees our staff up to focus on maximizing our productivity in other areas!"
Implementing Cadence has allowed us to efficiently reach out and communicate with our students throughout their entire life cycle, from recruitment through alumni.
We love the ease of use, the sleek, modern feel, and the feedback and response that we receive from students via text compared to email and phone calls. We love everything about Cadence.
The level of support and access we have to the Cadence team ensures that we stay on track and never feel alone in our efforts.
Cadence provides us with the ability to communicate promptly with students/ families individually or in small to large groups with ease. Best of all, it's incredibly cost-effective!
Cadence has helped us go from 15 registrants on a Zoom to over 75. This product has helped us have meaningful connections and conversations with our alumni in surprising ways. We can't wait to try out the automatic response/RSVP feature for our events!
We have an ongoing challenge of yielding our students through enrollment. Cadence has helped bridge that gap with newer generations that prefer text.
The most helpful thing about Cadence is the ease of use because it is so well designed. The training tools are fantastic making it quick to learn and easy to teach others. It's opened up the ability to contact some folks that have ignored our calls for years but are open to a quick text engagement.
Mongoose/Cadence texting has increased our student response to emails and decreased our workload! Texting a student to check their email is so easy. I love this company.
"We are a small institution with a limited budget; maximizing our time and resources is crucial. In the four months since we implemented Cadence Chat, our bot has assisted more than 450 potential students without anyone from our staff having to step in. Before Cadence Chat, this would have been our people and our time dedicated to answering those questions. Now our bot handles the stress and frees our staff up to focus on maximizing our productivity in other areas!"
Implementing Cadence has allowed us to efficiently reach out and communicate with our students throughout their entire life cycle, from recruitment through alumni.
We love the ease of use, the sleek, modern feel, and the feedback and response that we receive from students via text compared to email and phone calls. We love everything about Cadence.
The level of support and access we have to the Cadence team ensures that we stay on track and never feel alone in our efforts.
Full higher ed lifecycle solutions
Learn more about how Insights can be used across campus to achieve your departmental goals.
How can I use Insights for admissions/enrollment?
How can I use Insights for student success?
How can I use Insights for advancement/fundraising?