Insights
Your Campus' Empathy-Driven Superpower
Explore the sentiments and motivations of students, alumni, and donors within your text and chat conversations.
Alone, conversation data is noisy & unstructured
Analyze Cadence Conversations
Utilize our AI to identify emotions, sentiments, and key phrases within texts & chats that reveal insights impossible to find manually.
Leverage Your Data
Integrate your ERP/CRM systems to create a comprehensive view of student, alumni, and donor journey progress.
Pair All Inputs
Combine Cadence conversations with your ERP/CRM data to uncover impact signals and trends to fine-tune future engagement strategies.
Learn What's Working
See your data transformed into stunning visuals in a user-friendly dashboard, revealing emotions, sentiments, trends, and actions.
AI-Powered Empathy
Thousands of conversations analyzed by the time you read one
- Natural language processing: Unlock critical topics and nuanced sentiments with AI-driven tools.
- Sentiment analysis: Gain a deeper understanding of emotions and motivations within your conversations.
- Topic clusters: Discover common themes to enhance targeted communication and engagement strategies.
Metrics That Matter
Create an intentional engagement experience
- Utilization scoring: Measure engagement for efficient resource allocation and optimization across teams, departments, and users.
- Impact comparison: Evaluate Cadence’s impact on conversion, yield, retention, and fundraising compared to those who didn’t text or chat.
- Competitive overlap: Gain access to which of your contacts are in discussions with competitive institutions in your region and what messaging works for them.
- Time preferences: Discover preferred engagement times by demographic, enhancing interactions for better outcomes.
What do our clients think?
This is an essential tool and we can’t do without it… We have a very high first generation population so there’s a lot of education that needs to be done.
Natalie Wagoner
Director of Admissions, Frostburg State University
Cadence reduced our workflow. The students reaching out were more serious… online and graduate staff were excited from the get-go.
Conner Ellinghuysen
Director of Admissions, Buena Vista University
We broke records for enrollment in 2019, 2021, and 2022. In 2020, we even came out better than most.
Roxanne Stancil
Coordinator for Recruitment Communication & Technology, Jacksonville State University
Cadence is very easy to use and extremely intuitive. The ability to collect data is also super helpful when creating reports or data supporting student interaction. The webinars and knowledge bases provided are also really helpful when you're looking for best practices.
Roberta Butler
Associate Dean for Residence Life, Rider University
We have only been a client for a year, but I have been impressed with the many ways that Mongoose is forward thinking about their product, the market and their customers' needs. They really are enthusiastic about their services and their clients.
Cynthia Thornquist
Donor Relations Office, Carroll College
We have been able to reach students at a whole new level! Communication with our prospective students was virtually non-existent before we began using Cadence.
Joe Beaty
Admissions Recruiter, Faulkner State Community College
Cadence lets us quickly connect with students who would have been non-responsive to phone calls and emails. Students reply to texts almost immediately.
Barbara Joyner
Associate Dean of Enrollment Management, Newberry College
Out of all of our vendors, Mongoose is THE BEST at customer service and satisfaction. You can tell client satisfaction is at the forefront of each interaction! For issues ranging from software integrations to best practices for higher ed comm, Mongoose will walk with you. Wouldn't trade this software for anything else! We recommend Cadence every chance we get.
Kayla Goodrich
Director of Admissions Marketing, Oklahoma Christian University
This is an essential tool and we can’t do without it… We have a very high first generation population so there’s a lot of education that needs to be done.
Natalie Wagoner
Director of Admissions, Frostburg State University
Cadence reduced our workflow. The students reaching out were more serious… online and graduate staff were excited from the get-go.
Conner Ellinghuysen
Director of Admissions, Buena Vista University
We broke records for enrollment in 2019, 2021, and 2022. In 2020, we even came out better than most.
Roxanne Stancil
Coordinator for Recruitment Communication & Technology, Jacksonville State University
Cadence is very easy to use and extremely intuitive. The ability to collect data is also super helpful when creating reports or data supporting student interaction. The webinars and knowledge bases provided are also really helpful when you're looking for best practices.
Roberta Butler
Associate Dean for Residence Life, Rider University
We have only been a client for a year, but I have been impressed with the many ways that Mongoose is forward thinking about their product, the market and their customers' needs. They really are enthusiastic about their services and their clients.
Cynthia Thornquist
Donor Relations Office, Carroll College
We have been able to reach students at a whole new level! Communication with our prospective students was virtually non-existent before we began using Cadence.
Joe Beaty
Admissions Recruiter, Faulkner State Community College
Cadence lets us quickly connect with students who would have been non-responsive to phone calls and emails. Students reply to texts almost immediately.
Barbara Joyner
Associate Dean of Enrollment Management, Newberry College
Out of all of our vendors, Mongoose is THE BEST at customer service and satisfaction. You can tell client satisfaction is at the forefront of each interaction! For issues ranging from software integrations to best practices for higher ed comm, Mongoose will walk with you. Wouldn't trade this software for anything else! We recommend Cadence every chance we get.
Kayla Goodrich
Director of Admissions Marketing, Oklahoma Christian University
Cadence provides us with the ability to communicate promptly with students/ families individually or in small to large groups with ease. Best of all, it's incredibly cost-effective!
Brian Filjones
Director of Enrollment Operations, Hilbert College
Cadence has helped us go from 15 registrants on a Zoom to over 75. This product has helped us have meaningful connections and conversations with our alumni in surprising ways. We can't wait to try out the automatic response/RSVP feature for our events!
Emily Sadler
Assistant Director of the Annual Fund, Sweet Briar College
We have an ongoing challenge of yielding our students through enrollment. Cadence has helped bridge that gap with newer generations that prefer text.
Jhocelyn Alvarado
Enrollment Marketing Manager, Lamar University
The most helpful thing about Cadence is the ease of use because it is so well designed. The training tools are fantastic making it quick to learn and easy to teach others. It's opened up the ability to contact some folks that have ignored our calls for years but are open to a quick text engagement.
Mike Cipriani
Associate Director of Annual Giving, Pennsylvania State University
Mongoose/Cadence texting has increased our student response to emails and decreased our workload! Texting a student to check their email is so easy. I love this company.
Kim Ferguson
Development Coordinator – Owens Foundation
"We are a small institution with a limited budget; maximizing our time and resources is crucial. In the four months since we implemented Cadence Chat, our bot has assisted more than 450 potential students without anyone from our staff having to step in. Before Cadence Chat, this would have been our people and our time dedicated to answering those questions. Now our bot handles the stress and frees our staff up to focus on maximizing our productivity in other areas!"
Hunter Sisemore
Recruiter, Carl Albert State
Implementing Cadence has allowed us to efficiently reach out and communicate with our students throughout their entire life cycle, from recruitment through alumni.
David Detar
Senior Admissions Advisor, Rosedale Technical College
We love the ease of use, the sleek, modern feel, and the feedback and response that we receive from students via text compared to email and phone calls. We love everything about Cadence.
Lowell Ferguson
CRM Coordinator, Campbell University
The level of support and access we have to the Cadence team ensures that we stay on track and never feel alone in our efforts.
Brittany Claridge
Assistant Director of First-Year Experience, Johns Hopkins University
Cadence provides us with the ability to communicate promptly with students/ families individually or in small to large groups with ease. Best of all, it's incredibly cost-effective!
Brian Filjones
Director of Enrollment Operations, Hilbert College
Cadence has helped us go from 15 registrants on a Zoom to over 75. This product has helped us have meaningful connections and conversations with our alumni in surprising ways. We can't wait to try out the automatic response/RSVP feature for our events!
Emily Sadler
Assistant Director of the Annual Fund, Sweet Briar College
We have an ongoing challenge of yielding our students through enrollment. Cadence has helped bridge that gap with newer generations that prefer text.
Jhocelyn Alvarado
Enrollment Marketing Manager, Lamar University
The most helpful thing about Cadence is the ease of use because it is so well designed. The training tools are fantastic making it quick to learn and easy to teach others. It's opened up the ability to contact some folks that have ignored our calls for years but are open to a quick text engagement.
Mike Cipriani
Associate Director of Annual Giving, Pennsylvania State University
Mongoose/Cadence texting has increased our student response to emails and decreased our workload! Texting a student to check their email is so easy. I love this company.
Kim Ferguson
Development Coordinator – Owens Foundation
"We are a small institution with a limited budget; maximizing our time and resources is crucial. In the four months since we implemented Cadence Chat, our bot has assisted more than 450 potential students without anyone from our staff having to step in. Before Cadence Chat, this would have been our people and our time dedicated to answering those questions. Now our bot handles the stress and frees our staff up to focus on maximizing our productivity in other areas!"
Hunter Sisemore
Recruiter, Carl Albert State
Implementing Cadence has allowed us to efficiently reach out and communicate with our students throughout their entire life cycle, from recruitment through alumni.
David Detar
Senior Admissions Advisor, Rosedale Technical College
We love the ease of use, the sleek, modern feel, and the feedback and response that we receive from students via text compared to email and phone calls. We love everything about Cadence.
Lowell Ferguson
CRM Coordinator, Campbell University
The level of support and access we have to the Cadence team ensures that we stay on track and never feel alone in our efforts.
Brittany Claridge
Assistant Director of First-Year Experience, Johns Hopkins University
Full higher ed lifecycle solutions
Learn more about how Insights can be used across campus to achieve your departmental goals.
How can I use Insights for admissions/enrollment?
- Enhance enrollment rates through personalized communication.
- Identify student concerns early to reduce drop-out rates.
- Tailor outreach strategies for higher conversion rates.
- Save resources with automated sentiment analysis.
- Elevate institutional reputation for attracting top talent.
- Make data-driven decisions for long-term success.
- Optimize enrollment processes for operational efficiency.
- Tailor the student journey for maximum impact.
- Drive conversions from inquiries to enrollments.
- Personalize student engagement for success
How can I use Insights for student success?
- Elevate student outcomes with personalized support.
- Identify and intervene with at-risk students effectively.
- Enhance student engagement and satisfaction.
- Foster a sense of belonging through tailored communication.
- Improve retention rates with timely interventions.
- Streamline support services with data-driven insights.
- Prioritize student well-being and mental health.
- Optimize student services for better outcomes.
- Foster lasting connections for student success.
- Personalize education for individual growth
How can I use Insights for advancement/fundraising?
- Cultivate alumni donations with strong relationships.
- Understand alumni sentiments for better engagement.
- Strengthen your alumni network for fundraising.
- Foster lasting connections with tailored communication.
- Enhance alumni engagement for mutual benefit.
- Streamline alumni outreach for operational efficiency.
- Personalize alumni engagement for better outcomes.
- Maximize alumni involvement and contributions.
- Uncover alumni insights for targeted outreach.
- Empower alumni for impact and giving