QA Manual Tester
At Mongoose, we empower colleges and universities through our intuitive AI-driven engagement platform, designed to foster meaningful connections with students, parents, and alumni. We are seeking a detail-oriented and motivated QA Manual Tester Tester to join our growing team and ensure the quality and reliability of our industry-leading higher-ed engagement platform, Cadence.
In this role, you will collaborate closely with our development team to identify, report, and verify defects, ensuring our software meets the highest standards before release. Your attention to detail and commitment to quality will play a key role in delivering high-performing products that exceed customer expectations and drive success. If you thrive in a fast-paced environment and have a passion for delivering exceptional software, we want you on our team.
What You’ll Do:
Test Planning and Execution:
- Review and analyze system specifications to design comprehensive test plans.
- Execute manual test cases, reporting defects, bugs, and errors to the development team.
- Create detailed, structured test plans and cases that align with product requirements.
Collaboration and Communication:
- Collaborate closely with developers and stakeholders to understand product features and design testing strategies.
- Provide valuable feedback on usability and suggest improvements to enhance the user experience.
Defect Management and Quality Assurance:
- Identify, document, and track software defects and inconsistencies throughout the development lifecycle.
- Perform thorough regression testing to ensure that resolved issues do not introduce new problems.
- Conduct post-release and post-implementation testing to confirm that the software meets expected quality standards.
Documentation and Continuous Improvement:
- Maintain clear and thorough documentation of test results, defects, and resolutions for future reference.
- Stay current with new testing tools, trends, and strategies to continuously improve testing practices.
What You’ll Bring to the Table:
- Proven experience as a QA Manual Tester or in a similar quality assurance role.
- Familiarity with Agile development methodologies and working within fast-paced environments.
- Strong understanding of software testing principles, methodologies, and best practices.
- Excellent analytical and problem-solving skills with a keen attention to detail.
- A passion for delivering high-quality software and ensuring a seamless user experience.
- Strong written and verbal communication skills.
- Ability to work collaboratively and effectively within a cross-functional team.
- Familiarity with automated testing tools (e.g., GhostInspector) is a plus.
More About Mongoose:
Over 4,000 teams across more than 950 higher education institutions partner with Mongoose to Make Every Message Count™. Our SaaS platform helps colleges and universities drive engagement at every stage of the student lifecycle, from admissions to alumni relations.
Our values define us, and we celebrate diversity in all its forms. If you don’t meet 100% of the qualifications listed but believe you can make an impact, we encourage you to apply. We value diverse perspectives and are eager to hear what you can bring to our team.
The salary for this position ranges from $65,000 to $75,000 depending on experience and qualifications.
We Offer:
- Comprehensive medical, dental, and vision coverage
- 401K with a 4% match
- 5 weeks PTO
- $600 home office set-up stipend
- Summer Fridays (half days)
- 13 paid holidays, plus a week off between Christmas and New Year’s
Mongoose is an equal-opportunity employer.
To Apply:
Please send your resume and cover letter to careers@hellomongoose.com. If applicable, feel free to include examples of testing projects, test cases you’ve developed, or any other relevant work that demonstrates your approach to quality assurance.