Sub-Processors
Below is a list of sub-processors we work with.
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If you have any questions about this list, our security practices, or with Mongoose generally, you can contact support@hellomongoose.com.
Sub-Processors
To help Mongoose deliver our contractually obligated services, we engage sub-processors to support our applications and infrastructure. These sub-processors have been subject to vendor security, data and privacy screening as specified in our SOC 2 Type II audit.
| Sub-Processor | Purpose | Data Center Location |
| Microsoft Azure | Primary cloud infrastructure hosting | United States Only |
| Twilio | SMS Gateway Provider, text message processing | United States Only |
| Amazon Web Services | Push notifications for mobile applications | United States Only |
| Google Cloud Platform | Real-time data caching | United States Only |
| Help Scout | Customer support, Knowledge Base | United States Only |
| HubSpot | CRM | United States Only |
| BotPress | Chat infrastructure provider | United States Only |
| MixPanel | Application analytics | United States Only |