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Why Mongoose

The Only Conversation Intelligence Platform for Higher Ed

Team meeting with woman presenting ideas on sticky notes while colleagues with laptops listen and collaborate
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Diverse group of students sitting on stairs reading and using smartphones
Three happy female graduates in caps and gowns celebrating with diplomas in hand
Duke Health logo with shield emblem and text in black and white
Lake Land College official logo in black text
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Spark a Conversation. Change a Life. Shape a Future.

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Achieve More Enrollment Wins

Engage prospective students with timely outreach to reach your team goals.

Enrollment Solutions
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Support Retention Efforts

Connect with students early through proactive outreach to help them stay.

Success Solutions

Grow Alumni & Donor Impact

Inspire loyalty with personalized strategies to drive long-term support.

Advancement Solutions

Proven results across the entire lifecycle

30 %

Increase in completed applications at Eastern Washington University

19 %

Year-over-year enrollment growth at Jacksonville State University

100 %

Increase in engagement from targeted TRIO campaigns at Lake Land College

150 %

Increase in Giving Day contributions at Brenau University

The higher ed community is talking.
Mongoose Team Smiling
From enrollment to student success to advancement,
Firm Handshake with Team
teams use Mongoose to spark conversations that drive results.
Mongoose Team - Sunset view
Explore the stories behind their success and get inspired.
Students waiting for their class

Discover How Conversations Drive Big Wins for Institutions Like Yours

Knox College – Admissions Marketing

KC took a creative approach with Mongoose by crafting student-forward campaigns.

Customer Story

Olivet Nazarene University – Enrollment

ONU saw record-breaking undergraduate enrollment, with its largest class ever.

Customer Story

Montcalm Community College – Student Success

MCC improved engagement by implementing Mongoose as a core part of its strategy.

Customer Story

Presbyterian College – Advancement

PC reinstated Mongoose in 2023 and saw giving soar and alumni reengage.

Customer Story

South Texas College – Enterprise Wide

STC revamped its comms strategy, using Mongoose accross all five campuses.

Customer Story

Carnegie Mellon University – Alumni Relations

CMU revitalized its alumni engagement by using Mongoose’s creative texting tools.

Customer Story
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Loved by over 25,000 higher ed users

See Why So Many Institutions Choose Mongoose

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The Mongoose team is fantastic. They’re always quick to respond and provide support, which makes a huge difference when you’re managing so many moving pieces.
Alex Galbreath
Director of Admissions, Oregon State University – Cascades
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[Mongoose's] AI capabilities help us streamline our communication while keeping it personal.
Brandon Wente
Associate Director of Admission, Concordia College
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The level of support and access we have to the Mongoose team ensures that we stay on track and never feel alone in our efforts.
Brittany Claridge
Assistant Director of First-Year Experience at John Hopkins University
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The Mongoose team is fantastic. They’re always quick to respond and provide support, which makes a huge difference when you’re managing so many moving pieces.
Alex Galbreath
Director of Admissions, Oregon State University – Cascades
Image
[Mongoose's] AI capabilities help us streamline our communication while keeping it personal.
Brandon Wente
Associate Director of Admission, Concordia College
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The level of support and access we have to the Mongoose team ensures that we stay on track and never feel alone in our efforts.
Brittany Claridge
Assistant Director of First-Year Experience at John Hopkins University
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Mongoose is a critical part of our communication strategy. It’s flexible, easy to use, and the support we receive is top-notch. We’ve seen real results, and it’s become an essential tool for our teams across the college.
Dustie Hamilton
Director, Enrollment Systems​, McLennan Community College
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Even when our team is offline, Mongoose is still working for us. We’re all running at full speed during events—Mongoose gives us the support we need to keep things moving without manual effort.
Meagen Fekos
Senior Director, Advancement Communications & Marketing, Carnegie Mellon University
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We met with at least three different companies, and the reason that [Mongoose was] picked, despite zero cost differences, is because it was clear that the service was going to be much higher.
Matthew Dillard
Director of Admissions, George Washington University
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This is an essential tool and we can’t do without it… We have a very high first generation population so there’s a lot of education that needs to be done.
Natalie Wagoner
Director of Admissions, Frostburg State University
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Mongoose is a critical part of our communication strategy. It’s flexible, easy to use, and the support we receive is top-notch. We’ve seen real results, and it’s become an essential tool for our teams across the college.
Dustie Hamilton
Director, Enrollment Systems​, McLennan Community College
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Even when our team is offline, Mongoose is still working for us. We’re all running at full speed during events—Mongoose gives us the support we need to keep things moving without manual effort.
Meagen Fekos
Senior Director, Advancement Communications & Marketing, Carnegie Mellon University
Image
We met with at least three different companies, and the reason that [Mongoose was] picked, despite zero cost differences, is because it was clear that the service was going to be much higher.
Matthew Dillard
Director of Admissions, George Washington University
Image
This is an essential tool and we can’t do without it… We have a very high first generation population so there’s a lot of education that needs to be done.
Natalie Wagoner
Director of Admissions, Frostburg State University

The Mongoose Difference That Empowers Higher Ed

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Unified Cross-Channel Outreach

Reach students, alumni, and donors on their preferred channel — Text, Chat, or WhatsApp — all from a single platform. Manage conversations at scale, maintain context across teams, and drive higher engagement with consistent, personalized outreach.

Intelligence That Drives Outcomes

Move beyond vanity metrics with deeper insights into sentiment, resolution rates, topic trends, and peer benchmarks. Mongoose equips your team to act on real-time data, optimize outreach strategies, and measure the direct impact of conversations on enrollment, retention, and giving.

Higher-Ed Compliance & Integrations

Gain FERPA-compliant communications and Mongoose-managed third-party relationships. Leverage role-based controls, opt-out management, and audit trails to keep compliance simple. Integrate with Slate, Ellucian, Salesforce, Blackbaud, and more for cleaner data, faster adoption, and seamless campus-wide collaboration.

Ready to
connect?

Book a Demo
Students learning and communicating with Mongoose Cadence platform
Mongoose Team Working on New Updates
Mongoose Team in Office
Students learning and communicating with Mongoose Cadence platform
Mongoose Team Working on New Updates
Mongoose Team in Office
Students learning and communicating with Mongoose Cadence platform
Mongoose Team Working on New Updates
Students learning and communicating with Mongoose Cadence platform
Mongoose Team Working on New Updates
Mongoose Team in Office
Students learning and communicating with Mongoose Cadence platform
Mongoose Team Working on New Updates
Mongoose Team in Office
Students learning and communicating with Mongoose Cadence platform
Mongoose Team Working on New Updates