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Mar 03 2025

Empathy and AI: Rethinking Higher Ed Conversations

AI in Higher Ed: Friend or Foe? Students today expect fast, personal, and meaningful interactions from their schools. The old

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A woman in a hallway holding a laptop and checking her smartphone.

How Conversation Intelligence Prevents ‘Ghosting’ in Higher Ed Communication

For many enrollment and admissions teams at colleges across the US, getting prospective students to commit—that is, to submit completed, timely applications that lead to admissions offers and enrollment—is a persistent challenge; too many ...

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A group of friends sitting together at a coffee shop, enjoying conversation and drinks.

AI-Driven Enrollment Communications: Transforming Engagement in Higher Ed

As higher education institutions prepare for the challenges of 2025 and beyond, the demand for personalized, efficient, and empathetic student communication has never been greater. Admissions and enrollment teams often find themselves caught between ...

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A woman reading a book in a library surrounded by shelves filled with books.

The Future of Conversational AI in Higher Education: 2025 and Beyond

No matter where you get your news, you won’t have to scroll too far to read about how artificial intelligence (AI) continues to impact various industries, including higher education. At institutions across the globe, AI has transformed how ...

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Challenges in higher education.

Facing Challenges in Higher Education: What to Expect in 2025

Encountering challenges in higher education is inevitable. With ongoing initiatives to improve student enrollment, the evolving role of cybersecurity, and shifts in budgets, institutions must be prepared for the future. From FAFSA updates to the ...

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A woman in a yellow jacket holds books.

Navigating Higher Education Challenges: Three Key Strategies for Success

At some point, every industry undergoes a significant shift. While these shifts are challenging, they often bring about opportunities for growth and meaningful change. The higher education industry is no different. Luckily, there are a few things ...

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A steel gate of a brown brick building.

How Institutional Advancement Drives Campus Success

As higher education becomes increasingly essential to career success, institutional advancement is more vital than ever. But achieving your advancement goals hinges on having the right tools in place. That’s where Mongoose comes in. Mongoose is a ...

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Four people are having a meeting about their Giving Day activities.

Maximize Your Impact: A Quick Guide to Giving Day Success

For many institutions, Giving Day is one of the most impactful fundraising opportunities of the year. While donations can come in year-round, this 24-hour initiative serves as a high-energy catalyst to engage constituents, inspire new donors, and ...

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A happy college donor sits at a desk with her laptop.

5 Creative Donor Engagement Strategies to Try Today

You need an effective donor engagement strategy to engage with your donors and inspire them to continue supporting your college or university. With the constant inflow of messages from other organizations and advertisements, getting your message ...

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Group of college graduates throwing their caps in the air.

Stay Connected: 5 Alumni Engagement Strategies for Lasting Relationships

If you’re looking for ways to promote your campus and keep current students engaged with their studies, look no further than your alumni community. Cultivating strong alumni relationships is critical for various reasons—beyond just fundraising. ...

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