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Blog

Navigating Higher Education Challenges: Three Key Strategies for Success

At some point, every industry undergoes a significant shift. While these shifts are challenging, they often bring about opportunities for growth and meaningful change. The higher education industry is no different. Luckily, there are a few things ...

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Case Studies

Duke Health Increases Giving Tuesday Donations by 47% with Mongoose Text

Duke Health’s donor engagement strategy has reached new heights thanks to Mongoose Text. By replacing an outdated keyword-based texting system with Mongoose’s interactive, two-way platform, Duke Health increased Giving Tuesday donations by 47%, ...

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Blog

5 Ways Conversation Intelligence Enhances Admissions Communication

Nearly half of high school students begin researching colleges in their sophomore year or earlier, yet only 22% fully understand the application process, according to the 2024 National Prospective Student Survey from Hanover Research. Admissions ...

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Blog

How to Improve Student Retention by Going Beyond Basic CRM Tools

For dedicated higher education student success teams—that is, VPs of Student Success and Retention, Directors of Academic Advising, and Directors of Academic Support, or similar roles—getting college students enrolled is just the beginning. Now, ...

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Case Studies

OSU-Cascades’ Enrollment Strategy: Increasing Student Outreach by 58% with Mongoose

Overview Oregon State University – Cascades (OSU-Cascades) is a growing institution committed to expanding access to higher education in Central Oregon. To increase student enrollment from 1,300 to 2,200 students by 2030, the university needed a ...

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Blog

How Conversation Intelligence Addresses the Enrollment Cliff

The pool of high school graduates is expected to shrink by 13% through 2041, leaving higher education institutions competing for a much smaller population of traditional college students. When every conversation matters, using the right Conversation ...

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A woman in a hallway holding a laptop and checking her smartphone.
Blog

How Conversation Intelligence Prevents ‘Ghosting’ in Higher Ed Communication

For many enrollment and admissions teams at colleges across the US, getting prospective students to commit—that is, to submit completed, timely applications that lead to admissions offers and enrollment—is a persistent challenge; too many ...

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Blog

New Year, New Strategies: Admissions Planning Tips for Higher Ed Leaders

As the calendar turns to 2025, admissions and enrollment teams have an opportunity to refine strategies and focus on building stronger connections with prospective and current students. A new year is the perfect time to revisit communication ...

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Blog

AI-Driven Enrollment Communications: Transforming Engagement in Higher Ed

As higher education institutions prepare for the challenges of 2025 and beyond, the demand for personalized, efficient, and empathetic student communication has never been greater. Admissions and enrollment teams often find themselves caught between ...

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Blog

The Future of Conversational AI in Higher Education: 2025 and Beyond

No matter where you get your news, you won’t have to scroll too far to read about how artificial intelligence (AI) continues to impact various industries, including higher education. At institutions across the globe, AI has transformed how ...

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Cadence Campus, Live

Cadence Campus, Live: Product Roadmap | November 2024

Our monthly, 30-minute webinar series will give you a chance to spend time with the people behind Mongoose, including your friendly Client Success Managers and other Cadence users. Host Gary Steltermann was joined by Mongoose AVP of Product, Matt ...

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