Latest Content

A woman in a yellow jacket holds books.
Advancement Blog Communications Edtech Enrollment Student Success

Navigating Higher Education Challenges: Three Key Strategies for Success

At some point, every industry undergoes a significant shift. While these shifts are challenging, they often bring about opportunities for growth and meaningful change. The higher education industry is no different. Luckily, there are a few things ...

Read More
Students walking and relaxing on a university campus lawn at sunset
Advancement Blog Communications Edtech Enrollment Student Success

How Timely Messaging Supports Students in Critical Moments

Missing a registration deadline, overlooking a financial aid notification, or getting a delayed response to an important question can have serious consequences for students. That’s where real-time outreach makes all the difference. When higher ...

Read More
Student sitting on a park bench writing in a notebook while wearing headphones
Blog Communications Edtech Enrollment Student Success

Purpose-Driven Communication: Case Studies That Scale Student Engagement

Some campuses are still blasting emails into the void. Others are texting students like it’s 2010—mass messages, no replies, no results. The schools in this webinar aren’t doing that anymore. They’ve shifted to purpose-driven communication ...

Read More
Four diverse college students sitting on a bench outdoors, chatting and laughing under the trees
Advancement Blog Communications Edtech Enrollment Student Success

Emotion Recognition in Higher Education: A Strategic, AI-Powered Approach to Student Engagement

Whether we like it or not, emotions influence decisions and guide human behavior. In a campus setting, this means that students’ feelings of frustration, confusion, or excitement directly impact their motivation to attend classes, engage in ...

Read More
Woman helping a child use a desktop computer in a home setting
Case Studies

Texting That Builds Trust at EMKS with Mongoose Conversation Intelligence

Overview For Ewing Marion Kauffman School (EMKS), communication isn’t just logistics, it’s a lifeline. With 1,000+ students in grades 5–12, this Kansas City charter school needed a way to cut through phone line chaos and reach families where ...

Read More
Diverse group of friends laughing and chatting around a concrete picnic table in a park
Case Studies

How Dutchess Community College Scales Student Support with Mongoose

For many institutions, sending a text is just another communication task. For Dutchess Community College (DCC), it’s how they keep 4,500 students connected, supported, and moving forward, without overwhelming staff or inboxes. In 2023, DCC set out ...

Read More
Group of diverse students studying and chatting around a table in a library
Blog Communications Student Success

How Effective Student Success Teams Drive Retention with Conversation Insights

One third of students leave their programs before graduation due to emotional stress, personal mental health issues, or tuition costs, as reported by the Lumina Foundation-Gallup 2025 State of Higher Education study. Among students who stopped out, ...

Read More
Student standing outdoors holding phone, notebook, and pen with backpack on shoulder
Case Studies Communications Edtech Enrollment

Building Better Campaigns with Blaze: How Knox College Texts with Personality

At Knox College, marketing isn’t just about informing—it’s about connecting. With a creative approach to digital communication and the help of Mongoose, the small liberal arts school in Illinois is crafting campaigns that students actually ...

Read More
Diverse group of women collaborating around a table in a bright office space
Advancement Blog

AI Fundraising in Action: How Advancement Teams Decode Donor Sentiment

With a new wave of federal funding cuts hitting the American higher education sector in 2025, the fundraising efforts of advancement departments have become even more critical to the long-term success of colleges and universities.  However, ...

Read More
Graduates tossing caps in the air in front of a white building
Advancement Blog

Advancement Strategies: Boosting Donor Engagement with AI-Driven Personalization

Philanthropic support for U.S. colleges and universities grew by 3%, with alumni contributions reaching a 7.5% YoY increase, according to the latest CASE Insights on Voluntary Support of Education (VSE) 2023-2024 report.  Still, almost 7 in 10 ...

Read More
Woman working on laptop while sitting cross-legged on a grey sofa
Blog Communications Edtech Enrollment

How Data Protection for Education Impacts Student Enrollment Decisions

Over 66% of higher education institutions worldwide reported being hit by ransomware attacks in 2024. Let that number sink in. As AI-powered student communication and sensitive data collection increase, institutions need to prioritize information ...

Read More