Texting
Streamline Communication with Mongoose Texting Solutions
Campus-wide text messaging solutions to thoughtfully nurture applicants, personalize retention efforts, and exceed fundraising goals. Prospective students engaged with Mongoose convert at a rate 3X higher than those engaged with CRM texting and 6X higher than with no texting at all.
Contact Growth
Effortlessly expand your outreach with text-to-join and opt-in support. Building a strong, growing contact list is the foundation of any successful texting strategy.
Reminders & Nudges
Powerfully connect via shared inboxes with mass, one-to-one, and picture messaging. Maximize your efforts with campaigns, preset templates, and message tagging.
Actionable Analytics
Measure ROI with our responsive dashboard equipped with comprehensive usage metrics. Track total engagement with delivery, open, and reply rates at every level—campaign, user, and inbox.
A simple approach with powerful results
30
%
Increase in completed applications @Eastern Washington University
49
%
Retention of students opted into texting @Carroll University
30
%
Of contacts texted made a donation @University of Georgia
Advanced Automation
Your texting toolkit on autopilot
- AI generated templates – Instant template creation with a simple prompt.
- AI suggested replies – Auto-generated replies to help you get started.
- Workflows – Create personalized, automated workflow experiences.
- Smart messages – Auto-responds as you would, based on contact reply.
- Repeating messages – Automate repetitive texts at your set frequency.
- Auto-replies – Keyword-triggered, ensures compliance or prompts action.
- Out-of-office – Set it and forget it, relax!
- Message scheduling – Precisely schedule texts for upcoming dates.
- Drip campaigns – Automated, time-delayed message series.
Contact Management
Take control of your data
- Mobile app – Carry the power of Cadence with you on your smartphone.
- Segments – Group and filter contacts for precise, personalized outreach.
- Tagging – Label and manage messages for tracking and retargeting purposes.
- Custom fields – Personalize your data with up to 25 distinctive user-defined fields.
- Data sync – Synchronize contacts with your primary system of record for consistency.
- List uploads – Manually upload and manage contact data for a more hands-on approach.
- Number validation – Clean lists and authenticate numbers to remove unreachable contacts.
What do our clients think?
This is an essential tool and we can’t do without it… We have a very high first generation population so there’s a lot of education that needs to be done.
Cadence reduced our workflow. The students reaching out were more serious… online and graduate staff were excited from the get-go.
We broke records for enrollment in 2019, 2021, and 2022. In 2020, we even came out better than most.
Cadence is very easy to use and extremely intuitive. The ability to collect data is also super helpful when creating reports or data supporting student interaction. The webinars and knowledge bases provided are also really helpful when you're looking for best practices.
We have only been a client for a year, but I have been impressed with the many ways that Mongoose is forward thinking about their product, the market and their customers' needs. They really are enthusiastic about their services and their clients.
The level of support and access we have to the Mongoose team ensures that we stay on track and never feel alone in our efforts.
This is an essential tool and we can’t do without it… We have a very high first generation population so there’s a lot of education that needs to be done.
Cadence reduced our workflow. The students reaching out were more serious… online and graduate staff were excited from the get-go.
We broke records for enrollment in 2019, 2021, and 2022. In 2020, we even came out better than most.
Cadence is very easy to use and extremely intuitive. The ability to collect data is also super helpful when creating reports or data supporting student interaction. The webinars and knowledge bases provided are also really helpful when you're looking for best practices.
We have only been a client for a year, but I have been impressed with the many ways that Mongoose is forward thinking about their product, the market and their customers' needs. They really are enthusiastic about their services and their clients.
The level of support and access we have to the Mongoose team ensures that we stay on track and never feel alone in our efforts.
Implementing Cadence has allowed us to efficiently reach out and communicate with our students throughout their entire life cycle, from recruitment through alumni.
"We are a small institution with a limited budget; maximizing our time and resources is crucial. In the four months since we implemented Cadence Chat, our bot has assisted more than 450 potential students without anyone from our staff having to step in. Before Cadence Chat, this would have been our people and our time dedicated to answering those questions. Now our bot handles the stress and frees our staff up to focus on maximizing our productivity in other areas!"
Mongoose/Cadence texting has increased our student response to emails and decreased our workload! Texting a student to check their email is so easy. I love this company.
We love the ease of use, the sleek, modern feel, and the feedback and response that we receive from students via text compared to email and phone calls. We love everything about Cadence.
We have been able to reach students at a whole new level! Communication with our prospective students was virtually non-existent before we began using Cadence.
Cadence lets us quickly connect with students who would have been non-responsive to phone calls and emails. Students reply to texts almost immediately.
Out of all of our vendors, Mongoose is THE BEST at customer service and satisfaction. You can tell client satisfaction is at the forefront of each interaction! For issues ranging from software integrations to best practices for higher ed comm, Mongoose will walk with you. Wouldn't trade this software for anything else! We recommend Cadence every chance we get.
Implementing Cadence has allowed us to efficiently reach out and communicate with our students throughout their entire life cycle, from recruitment through alumni.
"We are a small institution with a limited budget; maximizing our time and resources is crucial. In the four months since we implemented Cadence Chat, our bot has assisted more than 450 potential students without anyone from our staff having to step in. Before Cadence Chat, this would have been our people and our time dedicated to answering those questions. Now our bot handles the stress and frees our staff up to focus on maximizing our productivity in other areas!"
Mongoose/Cadence texting has increased our student response to emails and decreased our workload! Texting a student to check their email is so easy. I love this company.
We love the ease of use, the sleek, modern feel, and the feedback and response that we receive from students via text compared to email and phone calls. We love everything about Cadence.
We have been able to reach students at a whole new level! Communication with our prospective students was virtually non-existent before we began using Cadence.
Cadence lets us quickly connect with students who would have been non-responsive to phone calls and emails. Students reply to texts almost immediately.
Out of all of our vendors, Mongoose is THE BEST at customer service and satisfaction. You can tell client satisfaction is at the forefront of each interaction! For issues ranging from software integrations to best practices for higher ed comm, Mongoose will walk with you. Wouldn't trade this software for anything else! We recommend Cadence every chance we get.
Full higher ed lifecycle solutions
Learn more about how texting can be used across campus to achieve your departmental goals.
How can I use texting for admissions/enrollment?
How can I use texting for student success?
How can I use texting for advancement/alumni relations?