Scaling Engagement Across Departments with Mongoose

SUNY Dutchess Community College (DCC) unified four key departments—Admissions, Advising, Student Activities, and Financial Services—on Mongoose’s Conversation Intelligence Platform to improve student communication, reduce overlap, and streamline engagement. With targeted campaigns and sentiment tracking, DCC increased texting volume by 133%...

South Texas College revamped its communication strategy by adopting Mongoose Text, resulting in 20–30% student response rates, a major drop in no-shows, and improved campus engagement. By replacing outdated tools with Mongoose’s automation and analytics, STC streamlined outreach across all...

Lake Land College significantly improved student engagement, program participation, and multilingual outreach by replacing impersonal mass messaging with Mongoose's personalized, two-way texting across departments. 3x TRIO program participation: From 2% to 6%—a 200% increase Multilingual messaging enhanced inclusion (Haitian Creole,...

Overview McLennan Community College achieved an 8.7% enrollment increase between Fall 2023 and Fall 2024 by adopting Mongoose’s texting platform. With personalized outreach, chatbot automation, and multi-department collaboration, MCC significantly improved student communication and support. 8.7% increase in enrollment (Fall...

Montcalm Community College (MCC), a rural two-year college in Michigan, improved student success and engagement by implementing Mongoose as a core part of its success coaching strategy. Through consistent, coach-led texting and smart automation, MCC built stronger relationships with students...