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Oct 05 2026

How Onondaga Community College Built a Campus-Wide Communication Model with Mongoose

TL;DR Onondaga Community College has spent eight years building a campus-wide texting model with Mongoose: about 50 staff across

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Scaling Engagement Across Departments with Mongoose

TL;DR When admissions texts from a CRM, student services sends email, and advancement mails postcards, students get overlapping messages and staff repeat each other’s work. These six institutions put multiple departments on one engagement platform with shared inboxes, segmentation, and...
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How Dutchess Community College Grew Admissions Texting 133 Percent While Opt-Outs Fell

TL;DR When every office texts from the same platform, you can send more messages and still see fewer students opt out. SUNY Dutchess Community College put admissions, advising, student financial services, and student activities on Mongoose, connected to Slate and...
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How South Texas College Earns 20 to 30 Percent Response Rates With Text

TL;DR Spreadsheets and telemarketing can’t keep up with a 29,000-student community college, and texting can. South Texas College (STC) chose Mongoose Text as its campus-wide platform for community college texting, connected it to Campus Management Radius, and rolled out campaigns...
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Two college students sitting on campus lawn using a laptop together in front of red brick university buildings

How Lake Land College Tripled TRIO Participation With Smart Messages

TL;DR Students act on texts written for their group, in their language, about the program they care about. Lake Land College, a public two-year college in Illinois, has used Mongoose two-way texting since 2021 across Admissions, Financial Aid, Student Life,...
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How McLennan Community College Grew Enrollment 8.7 Percent With Campus-Wide Texting

TL;DR Community college enrollment depends on students finishing a long list of steps, and a personal text gets those steps done faster than an email nobody reads. McLennan Community College has 28 teams texting students through Mongoose, connected to Slate...
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How Montcalm Community College Gets Higher-Than-Average Reply Rates With Coach-Led Texting

TL;DR Students answer texts from one coach they know, not blasts from every office on campus. Montcalm Community College built its success coaching model around one-to-one Mongoose texts: every student gets a coach, an introductory letter, and a first text,...
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