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Sep 09 2025

How McLennan Community College Grew Enrollment 8.7 Percent With Campus-Wide Texting

TL;DR Community college enrollment depends on students finishing a long list of steps, and a personal text gets those steps done

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How Frostburg State University Reduced Summer Melt 3 Percent With Text

TL;DR When many of your admitted students are the first in their families to go to college, the admissions process needs translating, for students and for the families helping them. Frostburg State University (FSU) in Maryland uses Mongoose Text, connected...

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How Concordia College Turned Recruitment Texts Into Real Conversations

TL;DR Students reply to texts that feel like they came from a person, from a number they recognize. Concordia College in Moorhead, Minnesota, has used Mongoose for student recruitment since 2017, moving from one-way blasts sent from random numbers to...

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How Jacksonville State Broke Enrollment Records in Three of Four Years With Text

TL;DR When email and calls stop reaching students, automated texts tied to your CRM can carry the load without adding staff time. Jacksonville State University (JSU) adopted Mongoose Text in 2019, connected to Ellucian Recruit, after enrollment declined and students...

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How Knox College Drove 230+ Quiz Completions and Clicks With Creative Texts

TL;DR Prospective students click, reply, and follow when a text has personality. Knox College, a private liberal arts college in Galesburg, Illinois, has used Mongoose since 2020, and since late 2023 Digital Communications Specialist Natasha Caudill has run its texts...

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How Duke Health Grew Giving Tuesday Donors 85 Percent With Two-Way Texting

TL;DR Donors respond to a real conversation from a number they recognize, not an automated reply from a short code. Duke Children’s advancement team moved from a keyword-based texting tool to two-way Mongoose Text from a local 919 number, and...

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How Carnegie Mellon Boosted Alumni Responses 170 Percent With Text

TL;DR Alumni engagement climbs when you ask alumni for something other than a gift, like advice for the students coming after them. Carnegie Mellon University texted alumni one question about what new students should know about being a Tartan, with...

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How Buena Vista University Added $135,588 in Net New Tuition Revenue With Web Chat

TL;DR Prospective students who can’t find an answer on your website often just leave, and admissions chat that answers the common questions keeps them in the conversation. Buena Vista University (BVU), already a Mongoose Text partner, added Mongoose Web Chat...

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Gateway Technical College Students Who Text Enroll at 55 Percent, vs. 3 Percent Without

TL;DR Students who stall on the way to enrolling often just need someone to ask if they need help, and a text is the easiest way to ask. Gateway Technical College in Southeast Wisconsin has used Mongoose for more than...

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How Montcalm Community College Gets Higher-Than-Average Reply Rates With Coach-Led Texting

TL;DR Students answer texts from one coach they know, not blasts from every office on campus. Montcalm Community College built its success coaching model around one-to-one Mongoose texts: every student gets a coach, an introductory letter, and a first text,...

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