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Controller

At Mongoose, we believe every conversation matters.

We’re on a mission to change lives by making conversation intelligence accessible to all in higher education. Our purpose? To move people forward. Whether it’s helping a student navigate their first semester, connecting alumni with meaningful opportunities, or ensuring parents feel informed and supported—our AI-enabled platform drives compliant, empathetic, and impactful conversations that build trust and foster success campus-wide.

We know that conversations aren’t just a feature—they’re the foundation of connection. That’s why we focus on delivering insights, relevance, empathy, scale, and trust in everything we do. At Mongoose, we’re transforming communication in higher ed because we believe reputation is a mutual responsibility, and the right insights fuel measurable outcomes.

Join us and be part of a team that’s making a real difference in education—one conversation at a time.

As Controller, you’ll be the financial maestro orchestrating Mongoose’s success. You’ll work hand-in-hand with our VP of FP&A to ensure every contract, invoice, and dollar flows seamlessly through our fast-growing SaaS business. This isn’t just about balancing numbers—it’s about driving impact. From keeping our revenue operations razor-sharp to building processes that scale, you’ll be the go-to person for ensuring accuracy, efficiency, and innovation. If you’re excited about taking ownership, solving complex challenges, and helping us level up, this is the role for you!

What You’ll Do:

Own the Numbers Like a Boss

  • Team up with the VP of FP&A to keep Mongoose’s financial engine running smoothly, from forecasting to reporting and everything in between.
  • Take charge of accounts receivable, ensuring invoices go out on time, payments come in faster than expected, and past-due clients hear from you before they’ve had their morning coffee.
  • Conduct monthly audits to keep our financial systems (HubSpot, QuickBooks, and beyond) in perfect harmony—because your attention to detail is next level.
  • Oversee the preparation of monthly, quarterly, and annual financial statements

Be the Contract Whisperer

  • Prep, edit, and finalize contracts with precision, ensuring every deal is airtight and aligned with company standards.
  • Work closely with the revenue team on renewals, expansions, upsells, and all things deal-related—your magic touch ensures no detail is missed.
  • Know when to make approved edits and when to call in reinforcements (a.k.a. escalate to the VP of FP&A).

Keep the Revenue Wheels Turning

  • Manage all invoicing for executed contracts, ensuring clients are billed correctly and invoices are sent to the right people at the right time.
  • Serve as the ultimate guardian of HubSpot deal data—every entry you touch is accurate, up-to-date, and ready for action.
  • Proactively identify ways to improve cash flow and client payment timelines because you know that smooth revenue operations = business success.

Be a Strategic Finance Hero

  • Support special projects like creating annual reports of sales by state, refining operational systems, and helping the VP of FP&A with killer financial insights.
  • Keep Happeo (and other operational tools) up-to-date and humming along as part of your quest for ultimate efficiency.
  • Be a sounding board for new ideas, always looking for ways to optimize processes and improve how we do things.
  • Oversee cash flow management to ensure liquidity and optimize working capital.

What You’ll Bring to the Table:

Finance Skills with a Dash of Magic

  • You’ve got 5+ years of experience in finance, accounting, or a related role, and you know your way around contracts, invoicing, and revenue systems like the back of your hand.
  • QuickBooks? HubSpot? Excel? You’re not just proficient—you’re a wizard.

Process Obsessed (in a Good Way)

  • You see inefficiencies like a hawk and know exactly how to fix them. Whether it’s streamlining invoicing or tightening up deal workflows, you love making things run better and faster.

Data Lover, Detail Freak

  • Numbers don’t lie, and neither do you. Your data is clean, your reports are accurate, and your attention to detail borders on legendary.

Collaborative & Adaptable

  • You’re a team player who thrives in cross-functional environments, building relationships with everyone from revenue pros to product leaders.
  • Change doesn’t faze you—in fact, you embrace it with a smile and a plan.

Personality (Yes, It Matters!)

  • You bring positive energy and enthusiasm to the table, making you a joy to work with—even when crunching numbers.
  • Your emails? Friendly. Your meetings? Efficient and engaging. Your vibe? All about getting it done, but with a touch of fun

Why You’ll Love It Here:

At Mongoose, every conversation matters. You’ll join a team passionate about making meaningful connections in higher education and changing lives through smarter communication. We’re all about collaboration, growth, and doing work that truly makes a difference.

Over 4,000 teams across more than 950 higher education institutions partner with Mongoose to Make Every Message Count™. Our SaaS platform helps colleges and universities drive engagement at every stage of the student lifecycle, from admissions to alumni relations.

Our values define us, and we celebrate diversity in all its forms. If you don’t meet 100% of the qualifications listed but believe you can make an impact, we encourage you to apply. We value diverse perspectives and are eager to hear what you can bring to our team.

The salary for this position ranges from $125,000 to $140,000 OTE plus a bonus, depending on experience and qualifications.

We Offer:

  • Comprehensive medical, dental, and vision coverage
  • 401K with company match: 100% of the 1st 3% and 50% of the next 2%
  • Flexible PTO
  • Competitive Leave Policies
  • $600 home office set-up stipend
  • Summer Fridays (half days)
  • 13 paid holidays, including a week off between Christmas and New Year’s

At Mongoose, we believe that diversity drives innovation, and inclusion builds stronger teams. We are proud to be an equal opportunity employer and are committed to creating a workplace where everyone feels valued and empowered. We welcome applicants of all backgrounds, experiences, and perspectives, and we do not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic. If you need accommodations during the application process, please let us know—we’re here to help.

To Apply

If this sounds like your kind of challenge, let’s talk! Apply today and help us move people forward, one conversation at a time. If you want to stand out, please also send your resume and cover letter to jua@hellomongoose.com with the subject line “Controller Application”. Include examples of your work, links to your portfolio, or any other relevant projects.