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Sales Manager

At Mongoose, we believe every conversation matters.

We’re on a mission to change lives by making conversation intelligence accessible to all in higher education. Our purpose? To move people forward. Whether it’s helping a student navigate their first semester, connecting alumni with meaningful opportunities, or ensuring parents feel informed and supported—our AI-enabled platform drives compliant, empathetic, and impactful conversations that build trust and foster success campus-wide.

We know that conversations aren’t just a feature—they’re the foundation of connection. That’s why we focus on delivering insights, relevance, empathy, scale, and trust in everything we do. At Mongoose, we’re transforming communication in higher ed because we believe reputation is a mutual responsibility, and the right insights fuel measurable outcomes.

Join us and be part of a team that’s making a real difference in education—one conversation at a time.

As our Sales Manager, you’ll play a pivotal role as both a player and a coach—driving your own individual quota while leading and mentoring a team of Senior Strategic Account Executives. You’ll inspire your team by leading from the front, demonstrating what it takes to close deals while fostering a high-performance culture. Reporting to the VP of Revenue, you’ll guide the team to exceed sales goals, drive new business growth, and ensure exceptional client experiences. This is a role for a dynamic leader with a proven track record in SaaS or higher education technology sales, consultative selling expertise, and a passion for coaching and leading by example.

What You’ll Do:

Build a World Class New Business Team

  • Hire,  train, coach and performance manage your sales team
  • Participate in sale calls to provide timely feedback and interventions 
  • Establish best practices which will drive consistent team performance

Training and Develop

  • Partner with the Sales Enablement Manager to develop curriculum which focusses on team needs
  • Participate in training programming on a regular basis
  • Conduct weekly 1:1s and team meetings to focus on enablement to excellence

Collaborate for Success

  • Work closely with Revenue leadership to deliver on the team OKRs and KPIs 
  • Partner with Finance and Senior Leadership on deal strategies
  • Align with the Revenue and Client Success teams to ensure a smooth handoff and long-term client satisfaction.

Measure and Manage

  • Track and manage your team’s pipeline in HubSpot, ensuring spotless records of all activities and opportunities.
  • Regularly analyze team performance metrics and share insights with sales executives to continuously improve performance.
  • Forecast team performance on a weekly basis to ensure accurate reporting. 

Deliver New Business Results 

  • Achieve monthly, quarterly and yearly team revenue targets
  • Deliver personal quota as assigned

Evaluate and Expand Partnership and New Market Opportunities

  • Develop pipeline of opportunities for partner selling
  • Manage existing partner programs
  • Evaluate opportunities to expand market focus a assigned by Senior Leadership

What You’ll Bring to the Table:

Empowering Player-Coach Leadership:

  • A proven ability to lead, inspire, and develop high-performing sales teams while carrying and achieving your own individual quota.
  • 5+ years of experience in SaaS or higher education technology sales, with a strong track record of individual sales success and team leadership.

Strategic Sales Expertise:

  • A deep understanding of consultative selling and proven success in executing strategies that drive new business and account expansion.
  • Expertise in pipeline management, sales forecasting, and developing scalable sales processes.

Data-Driven & Impact-Focused:

  • A strong ability to analyze data and use insights to guide strategy, optimize performance, and ensure alignment with broader revenue goals.
  • A focus on results that impact not just the numbers but also the people—your team and clients alike.

Collaboration at the Core:

  • Exceptional cross-functional collaboration skills, with experience partnering with Marketing, Product, and Customer Success teams to create seamless client experiences.
  • A belief in the power of teamwork to drive remarkable outcomes.

Values-Led Leadership:

  • Empathy, accountability, and adaptability are at the core of how you lead. You’re committed to fostering a culture where people feel heard, supported, and inspired to grow.
  • A passion for making Mongoose not just a great place to work, but a remarkable one.

Industry & Product Expertise:

  • Experience representing a company at events and conferences, showcasing thought leadership and driving engagement.

Familiarity with higher education or SaaS sales environments, with a passion for helping institutions improve communication and engagement through technology.

Why You’ll Love It Here:

At Mongoose, every conversation matters. You’ll join a team passionate about making meaningful connections in higher education and changing lives through smarter communication. We’re all about collaboration, growth, and doing work that truly makes a difference.

Over 4,000 teams across more than 950 higher education institutions partner with Mongoose to Make Every Message Count™. Our SaaS platform helps colleges and universities drive engagement at every stage of the student lifecycle, from admissions to alumni relations.

Our values define us, and we celebrate diversity in all its forms. If you don’t meet 100% of the qualifications listed but believe you can make an impact, we encourage you to apply. We value diverse perspectives and are eager to hear what you can bring to our team.

The salary for this position ranges from $230,000-$275,000 OTE, depending on experience and qualifications.

We Offer:

  • Comprehensive medical, dental, and vision coverage
  • 401K with company match: 100% of the 1st 3% and 50% of the next 2%
  • Flexible PTO
  • Competitive Leave Policies
  • $600 home office set-up stipend
  • Summer Fridays (half days)
  • 13 paid holidays, including a week off between Christmas and New Year’s

At Mongoose, we believe that diversity drives innovation, and inclusion builds stronger teams. We are proud to be an equal opportunity employer and are committed to creating a workplace where everyone feels valued and empowered. We welcome applicants of all backgrounds, experiences, and perspectives, and we do not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic. If you need accommodations during the application process, please let us know—we’re here to help.

To Apply:

If this sounds like your kind of challenge, let’s talk! Apply today and help us move people forward, one conversation at a time. Please send your resume and cover letter to jua@hellomongoose.com.