Transform Enrollment with Conversation Intelligence
Engage every student with AI-powered, human-centered conversations that convert.
Colleges and universities face urgent enrollment pressures—shrinking demographics, rising competition, and student expectations for fast, personal, digital-first engagement. Yet too many teams still rely on clunky CRMs and impersonal email blasts, leading to missed connections, incomplete applications, and devastating summer melt. Mongoose helps institutions cut through the noise with timely, empathetic conversations that drive action, build trust, and turn interest into enrollment.
Turn Student Outreach Into Enrollment Results
Built for measurable enrollment growth
Increase in completed applications at Eastern Washington University
Year-over-year enrollment growth at Jacksonville State University
Student retention rate successfully achieved at Carroll University
Reduction in campus visit no-shows at University of Central Oklahoma
Empowering Enrollment Teams to Increase Applications and Yield
Build Trust Through Personalization
Deliver relevant, tailored messages to prospective students via text, chat, and WhatsApp.
Meet students on their terms with multi-channel communication that respects their preferences.
Reduce Drop-Offs with Timely Follow-Ups
Automate reminders and nudges to guide students through each step of the application process.
Keep accepted students engaged to mitigate summer melt and improve yield rates.
Enhance Engagement via Real-Time Conversations
Respond instantly to inquiries with live chat and AI-powered assistants.
Provide 24/7 support with automated, empathetic replies, reducing application barriers.
Use AI-powered insights to deliver smarter, personalized student outreach throughout the entire enrollment lifecycle.
Uncover sentiment, emotional tone, resolution status, and trending topics with Conversation Intelligence.
Use AI-powered insights to refine enrollment outreach, boost engagement, and make smarter decisions. These insights empower enrollment teams to prioritize follow-ups, reduce melt, and guide students more effectively through the funnel.
By understanding how students feel, what they need, and whether their concerns have been addressed, teams can detect hesitation early, anticipate risks, and deliver timely, personalized enrollment support.
“Our Mongoose Customer Success team are like family now. I feel comfortable reaching out to them anytime—even with small questions. They jump in right away and make the process easy.”
“The Mongoose team is fantastic. They’re always quick to respond and provide support, which makes a huge difference when you’re managing so many moving pieces.”
“Mongoose is a critical part of our communication strategy. It’s flexible, easy to use, and the support we receive is top-notch. We’ve seen real results, and it’s become an essential tool for our teams across the college.”
The Tools That Move Admits Forward
Personal Inboxes
Directly manage one-to-one outreach with prospects.
Shared Inboxes
Collaborate on student outreach in one inbox.
Tagging
Track funnel stage, territory, or counselor ownership.
Smart Messages
Trigger follow-ups based on student responses.
Segments
Group prospects by stage, intent, or source.
Campaigns
Measure enrollment outreach performance across messages.
AI-Suggested Replies
Save time with context-aware response suggestions.
AI Assistants
Use chatbots to answer enrollment questions 24/7.
Dashboards
Visualize enrollment trends and conversation insights.
Sentiment Meter
Measure student sentiment: positive, neutral, negative.
Emotional Breakout
Understand student emotions behind their conversations.
Resolution Status
Monitor resolution rates for prospective student questions.
Trending Topics
Identify common themes in student conversations.
Growth Graph
Track student engagement and enrollment trends.
Time Saved
Calculate hours saved using automation tools.
Industry Benchmarks
Compare enrollment results to higher ed standards.
Frequently Asked Questions
