How Montcalm Community College Uses Texting to Support Students from Day One

Gateway Technical College transformed its enrollment strategy by adopting Mongoose as its central communication platform. Facing challenges with unread emails and missed calls, the college implemented texting to support students from inquiry to registration. With Mongoose’s shared inboxes, CRM integration,...

Overview Brenau University boosted alumni engagement and increased Giving Day donations by 300% after implementing Mongoose for personalized, two-way messaging. +300% Giving Day donation increase 12,000 alumni reached for one event 1,600+ alumni responses to trip invitation Improved donor stewardship...

Overview Buena Vista University implemented Mongoose Chat to handle common admissions questions, leading to 234 inquiries, 20 new enrollments, and over $135K in new tuition revenue. 234 new student inquiries generated 20 additional enrollments $135,588 in net new tuition revenue...

Overview Carnegie Mellon University revitalized its alumni engagement by using Mongoose’s creative texting tools, resulting in a 170% increase in campaign responses and deeper alumni-student connections. 170% increase in alumni responses (from 182 to 492) 9,739 texts sent in one...

Duke Health replaced a limited keyword-based texting system with Mongoose’s two-way messaging platform—boosting Giving Tuesday donations by 47% and increasing donor count by 85%. +47% increase in Giving Tuesday donations (most successful in 5 years) +85% increase in total donors...

At Knox College, marketing isn’t just about informing—it’s about connecting. With a creative approach to digital communication and the help of Mongoose, the small liberal arts school in Illinois is crafting campaigns that students actually want to engage with. Since...

Overview Jacksonville State University (JSU) transformed student recruitment with Mongoose Text, integrating it into Ellucian Recruit to increase student engagement, automate outreach, and combat summer melt—ultimately boosting enrollment by 28% over three years. 28% total enrollment growth (2019–2022), with records...

Overview Concordia College used Mongoose to humanize student recruitment, creating consistent, two-way communication that drove higher engagement and sustained enrollment success. Improved reply rates via personalized, two-way texting Increased student trust with dedicated phone numbers Streamlined workflows through CRM integration...

Overview Frostburg State University reduced enrollment melt by 3% and significantly improved family engagement using Mongoose Text to support first-gen students and streamline admissions communication. 3% reduction in summer melt for the incoming class of 2022 More family engagement in...