McLennan Community College Increased Enrollment by 8.7% with Automated and Personalized Communication

McLennan Community College revolutionized its student engagement efforts by combining smart automation with personalized outreach using Mongoose. The college experienced significant improvements in enrollment and support services.

The Challenge
MCC’s existing communication methods struggled to effectively engage students across the enrollment and academic journey. The institution sought a platform to streamline outreach while fostering real connections.

The Solution
Mongoose enabled MCC to use automated tools, smart texting, and personalized messaging to address student needs efficiently and empathetically.

The Results
Enrollment increased by 8.7% in one year, and 80% of routine inquiries were automated, freeing staff to focus on complex student needs and academic success.

Download the Full Case Study
McLennan Community College increased enrollment and student success with automation and personalization.

Author:

Mongoose