Build Lifelong Connections with Conversation Intelligence
Authentic outreach that strengthens alumni and donor relationships.
Advancement teams face rising pressure—declining donor participation, shifting alumni expectations, and increased competition for attention and dollars. But outdated CRMs and batch-and-blast outreach don’t inspire connection. They create distance. Mongoose enables personalized, multi-channel conversations, helping institutions deepen relationships and drive lasting alumni and donor engagement.
Turn Alumni & Donor Outreach Into Advancement Results
Built for measurable advancement growth
Text-to-donation response rate achieved at University of Georgia
Increase in Giving Day contributions at Brenau University
Boost in alumni event attendance at Saint Joseph’s Collegiate Institute
Increase in alumni engagement at Carnegie Mellon University
Empowering Advancement Teams to Increase Donations and Alumni Engagement
Foster Deeper Relationships with Alumni
Deliver timely, tailored messages that reflect individual interests, giving history, and engagement preferences. Mongoose empowers institutions to build trust through thoughtful, relevant communication.
Enhance Engagement Across Channels
Use Text, Chat, and WhatsApp to connect with alumni and donors on the platforms they prefer, fostering stronger relationships and improving giving outcomes.
Simplify Fundraising Campaigns
Streamline the giving process with mobile-friendly donation links, automated reminders, and targeted outreach. Mongoose
makes contributing easy, inspiring greater participation and ongoing support.
Use AI-powered insights to deliver smarter, personalized donor and alumni outreach throughout the entire advancement lifecycle.
Uncover sentiment, emotional tone, resolution status, and trending topics with Conversation Intelligence.
Use AI-powered insights to refine donor outreach, boost alumni engagement, and make smarter decisions. These insights help advancement teams prioritize follow-ups, identify giving signals, and strengthen relationships.
By understanding how alumni & donors feel, what they value, and whether their concerns have been addressed, teams can spot disengagement early, build trust, and deliver timely, personalized outreach that drives lasting support.
“Having used Mongoose at Yale, I knew it would be a great fit at Brenau. The ability to personalize messages has helped us build stronger connections with our alumni community.”
“Even when our team is offline, Mongoose is still working for us. We’re all running at full speed during events—Mongoose gives us the support we need to keep things moving without manual effort.”
“Yale University's Alumni Fund team sent out a text on 11/21 which resulted in the following: raised a total of $32,258 from 121 donors in total. Within the first 24 hours of the text launch, 71 gifts were received and a total of $19,926 was donated. ”
“Our alumni are having direct, meaningful conversations with us, not just receiving another automated message. This capability has transformed our engagement, making it feel much more human and connected.”
The Tools That Move Alumni & Donors Forward
Personal Inboxes
Manage one-to-one outreach with donors and alumni.
Shared Inboxes
Collaborate with your team in one inbox.
Tagging
Track giving history and affinity for targeted outreach.
Smart Messages
Trigger personalized follow-ups based on donor behavior.
Segments
Group donors by giving potential, affinity, or campaign.
Campaigns
Measure engagement and outcomes across initiatives.
AI-Suggested Replies
Save time with context-aware responses for donor messages.
AI Assistants
Answer alumni questions 24/7, ensuring timely engagement.
Dashboards
Visualize donor engagement trends and giving insights.
Sentiment Meter
Measure donor sentiment: positive, neutral, negative.
Emotional Breakout
Understand emotions and intent behind conversations.
Resolution Status
Track resolution rates for donor and alumni inquiries.
Trending Topics
Identify themes and questions in donor engagement.
Growth Graph
Track giving patterns and engagement trends over time.
Time Saved
Measure hours saved through AI tools and automation.
Industry Benchmarks
Compare engagement results to higher ed standards.
Frequently Asked Questions
