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Dec 09 2025

The Top 10 Conversation Intelligence Wins of 2025

The moments that mattered. The outcomes that moved. The conversations that did the work. In 2025, higher ed didn’t just send

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Getting Your Institution Ready for 2026: Data-Driven Retention Strategies for Higher Ed

Among the top challenges higher education technology leaders will face in the new year, building a data-centric culture and training decision-makers to effectively use and interpret that data will deeply impact institutional resilience, according to ...

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What Donors & Alumni Are Really Telling Us: FAQs & Best Practices for Advancement Teams

Advancement teams sit at the intersection of storytelling, stewardship, and relationship-building, and the most successful teams this year shared one common strength: They communicated with intention. Texting has become one of the most effective ...

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5 Essential Tips to Prepare for Giving Tuesday 2025

Giving Tuesday continues to be one of the most powerful fundraising moments of the year for higher education institutions. With philanthropic support for colleges and universities rising, and donor expectations rising right alongside it, advancement ...

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Group of university students studying together on colorful sofas in a modern library

When Equity is the Mission: Leveraging Higher Ed Technology Trends in 2026

It’s a well-known adage that the more things change, the more they stay the same. For student success and enrollment leaders at colleges and universities, the issue of retention remains an ever-present thorn in the side: For years, college dropout ...

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Two female students studying together at an outdoor table on campus

Closing the Loop on Student, Donor, and Alumni Conversations

In higher ed, conversations don’t always end when a message is sent. Sometimes a student texts back a question, and no one sees it right away. A donor asks for more details, and the reply never comes. An alum responds three days later, but by then ...

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Two college students studying outdoors at a wooden table with laptops open in front of them.

Fall in Full Swing: Building Effective Strategies for Multichannel Engagement

As the new fall semester kicks off, higher education institutions face increasing pressure to reach both current and newly enrolled students efficiently across diverse digital platforms and time-sensitive milestones. Unfortunately, relying on siloed ...

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How Timely Messaging Supports Students in Critical Moments

Missing a registration deadline, overlooking a financial aid notification, or getting a delayed response to an important question can have serious consequences for students. That’s where real-time outreach makes all the difference. When higher ...

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Four diverse college students sitting on a bench outdoors, chatting and laughing under the trees

Emotion Recognition in Higher Education: A Strategic, AI-Powered Approach to Student Engagement

Whether we like it or not, emotions influence decisions and guide human behavior. In a campus setting, this means that students’ feelings of frustration, confusion, or excitement directly impact their motivation to attend classes, engage in ...

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AI Fundraising in Action: How Advancement Teams Decode Donor Sentiment

With a new wave of federal funding cuts hitting the American higher education sector in 2025, the fundraising efforts of advancement departments have become even more critical to the long-term success of colleges and universities.  However, ...

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