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Jun 12 2026

How UNF Beat Its Giving Day Donor Target by 1,134 Donors

TL;DR Donors give, and stay subscribed, when a text is clearly about the thing they care about. The University of North

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Scaling Engagement Across Departments with Mongoose

TL;DR When admissions texts from a CRM, student services sends email, and advancement mails postcards, students get overlapping messages and staff repeat each other’s work. These six institutions put multiple departments on one engagement platform with shared inboxes, segmentation, and...
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How St. Joe’s Grew Day of Giving Donors 75 Percent With Text

TL;DR Younger alumni will answer a text from someone they recognize long before they open another email. St. Joseph’s Collegiate Institute started texting alumni with Mongoose just before its 2023 Day of Giving, with little time to plan. By its...
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Young diverse group of people using smartphones in front of large windows

How Presbyterian College Raised $27,751 From a Single Giving Day Text

TL;DR On Giving Day, a text with a tracked link tells you exactly what moved donors, and at Presbyterian College it outperformed everything else. After a budget pause, PC’s small advancement team brought Mongoose back in 2023. One Giving Day...
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Conference attendees listening attentively in a lecture hall.

How Duke Health Grew Giving Tuesday Donors 85 Percent With Two-Way Texting

TL;DR Donors respond to a real conversation from a number they recognize, not an automated reply from a short code. Duke Children’s advancement team moved from a keyword-based texting tool to two-way Mongoose Text from a local 919 number, and...
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How Carnegie Mellon Boosted Alumni Responses 170 Percent With Text

TL;DR Alumni engagement climbs when you ask alumni for something other than a gift, like advice for the students coming after them. Carnegie Mellon University texted alumni one question about what new students should know about being a Tartan, with...
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Team collaborating around a wooden table with laptops and digital devices during a meeting.

How Brenau University Grew Giving Day Donations More Than 300 Percent

TL;DR Alumni engagement grows when alumni hear from a real person they recognize, not another mass email. Brenau University’s small alumni engagement team has used Mongoose since 2022 to send personal, two-way texts with photos, emoji, and Smart Messages. When...
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