Login Book a Demo
Login Book a Demo
Categories:
All Mongoose Chat
Three college students studying together at an outdoor campus table
Feb 25 2026

How Gwinnett Tech Supports 13,000 Students With a Four-Person Call Center

TL;DR Gwinnett Technical College has grown enrollment more than 40% in five years, to just under 13,000 students, while its call

Read More

Get all of our latest case studies, straight to your inbox.

Hubspot Form

Co-founder, CEO
Graduates in caps and gowns celebrating by throwing their hats into the air at sunset.

Scaling Engagement Across Departments with Mongoose

TL;DR When admissions texts from a CRM, student services sends email, and advancement mails postcards, students get overlapping messages and staff repeat each other’s work. These six institutions put multiple departments on one engagement platform with shared inboxes, segmentation, and...
Read More
Two students studying together on stone steps outside a university building

How NWOSU Offers 24/7 Student Support with Web Chat

TL;DR Northwestern Oklahoma State University (NWOSU) had an outdated website, emails that went unanswered, and no way to see what students needed after hours. As part of a Title III grant, its LASSO Center launched Mongoose Web Chat with live...
Read More
a raised hand in auditorium

How Shelton State Grew Dual Enrollment 68 Percent With Text

TL;DR A small admissions team can’t scale outreach from spreadsheets, but automated, two-way texting tied to the CRM can. Shelton State Community College (SSCC) in Tuscaloosa, Alabama, connected Mongoose Text and Web Chat to TargetX and saw results within three...
Read More
Two students walking down a staircase outside a university building on a sunny day.

How Olivet Nazarene University Enrolled Its Largest Freshman Class Ever

TL;DR One counselor can keep thousands of students from feeling overlooked when admissions texting is centralized, tracked, and written like a real person. Olivet Nazarene University (ONU) moved its counselors off personal cell phones and onto Mongoose in 2019, connected...
Read More
Students collaborating outdoors with a laptop and study materials.

How McLennan Community College Grew Enrollment 8.7 Percent With Campus-Wide Texting

TL;DR Community college enrollment depends on students finishing a long list of steps, and a personal text gets those steps done faster than an email nobody reads. McLennan Community College has 28 teams texting students through Mongoose, connected to Slate...
Read More
Three students studying together on campus sitting on the grass.

How Concordia College Turned Recruitment Texts Into Real Conversations

TL;DR Students reply to texts that feel like they came from a person, from a number they recognize. Concordia College in Moorhead, Minnesota, has used Mongoose for student recruitment since 2017, moving from one-way blasts sent from random numbers to...
Read More
Group of college students walking down campus stairs carrying books and backpacks on a sunny day.

How Buena Vista University Added $135,588 in Net New Tuition Revenue With Web Chat

TL;DR Prospective students who can’t find an answer on your website often just leave, and admissions chat that answers the common questions keeps them in the conversation. Buena Vista University (BVU), already a Mongoose Text partner, added Mongoose Web Chat...
Read More