How Carnegie Mellon Boosted Alumni Responses 170 Percent With Text

TL;DR Prospective students who can’t find an answer on your website often just leave, and admissions chat that answers the common questions keeps them in the conversation. Buena Vista University (BVU), already a Mongoose Text partner, added Mongoose Web Chat...

TL;DR Alumni engagement grows when alumni hear from a real person they recognize, not another mass email. Brenau University’s small alumni engagement team has used Mongoose since 2022 to send personal, two-way texts with photos, emoji, and Smart Messages. When...