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Nov 03 2025

Scaling Engagement Across Departments with Mongoose

TL;DR When admissions texts from a CRM, student services sends email, and advancement mails postcards, students get overlapping

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How Belmont Keeps Reply Rates Above 10% and Forecasts Yield

TL;DR Belmont University’s prospective students were buried in college emails, so messages went unread and conversations stalled. Its enrollment marketing team now uses Mongoose Text from first inquiry through yield, with tightly targeted campaigns, Smart Messages, and real-time reporting. The...
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How Defiance College Reached 100 Percent Housing Form Compliance and Cut No-Shows

TL;DR When student no-shows come from a buried email, one well-timed text after the invite fixes them, as long as students opted in themselves. Defiance College pairs a formal email and calendar invite with a reminder text, and conduct meetings...
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Two women working at desktop computers in a bright modern office

How Thomas More Signed Up 30 More Students for Fall Preview Day

TL;DR Thomas More University runs admissions with a lean team and a fast-growing international population. With Mongoose Text for domestic students and WhatsApp for international students, both connected to Slate, one person runs every campaign. A single mass text can...
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How St. Joe’s Grew Day of Giving Donors 75 Percent With Text

TL;DR Younger alumni will answer a text from someone they recognize long before they open another email. St. Joseph’s Collegiate Institute started texting alumni with Mongoose just before its 2023 Day of Giving, with little time to plan. By its...
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How Olivet Nazarene University Enrolled Its Largest Freshman Class Ever

TL;DR One counselor can keep thousands of students from feeling overlooked when admissions texting is centralized, tracked, and written like a real person. Olivet Nazarene University (ONU) moved its counselors off personal cell phones and onto Mongoose in 2019, connected...
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How Presbyterian College Raised $27,751 From a Single Giving Day Text

TL;DR On Giving Day, a text with a tracked link tells you exactly what moved donors, and at Presbyterian College it outperformed everything else. After a budget pause, PC’s small advancement team brought Mongoose back in 2023. One Giving Day...
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Three students studying together on campus sitting on the grass.

How Concordia College Turned Recruitment Texts Into Real Conversations

TL;DR Students reply to texts that feel like they came from a person, from a number they recognize. Concordia College in Moorhead, Minnesota, has used Mongoose for student recruitment since 2017, moving from one-way blasts sent from random numbers to...
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How Knox College Drove 230+ Quiz Completions and Clicks With Creative Texts

TL;DR Prospective students click, reply, and follow when a text has personality. Knox College, a private liberal arts college in Galesburg, Illinois, has used Mongoose since 2020, and since late 2023 Digital Communications Specialist Natasha Caudill has run its texts...
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Conference attendees listening attentively in a lecture hall.

How Duke Health Grew Giving Tuesday Donors 85 Percent With Two-Way Texting

TL;DR Donors respond to a real conversation from a number they recognize, not an automated reply from a short code. Duke Children’s advancement team moved from a keyword-based texting tool to two-way Mongoose Text from a local 919 number, and...
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