Login Book a Demo
Login Book a Demo
Categories:
All Smart Messages
Two students studying together on stone steps outside a university building
Oct 05 2026

How Onondaga Community College Built a Campus-Wide Communication Model with Mongoose

TL;DR Onondaga Community College has spent eight years building a campus-wide texting model with Mongoose: about 50 staff across

Read More

Get all of our latest case studies, straight to your inbox.

Hubspot Form

Co-founder, CEO
University advancement team members working at laptops in a collaborative office setting

How UNF Beat Its Giving Day Donor Target by 1,134 Donors

TL;DR Donors give, and stay subscribed, when a text is clearly about the thing they care about. The University of North Florida’s Annual Giving team turned Mongoose from a lightly used tool into a segmented, year-round donor engagement texting program....
Read More
Three college students studying together at an outdoor campus table

How Gwinnett Tech Supports 13,000 Students With a Four-Person Call Center

TL;DR Gwinnett Technical College has grown enrollment more than 40% in five years, to just under 13,000 students, while its call center is still four staff members and a manager. The college has used Mongoose Text since 2017 and added...
Read More
Diverse group of friends laughing and chatting around a concrete picnic table in a park

How Dutchess Community College Grew Admissions Texting 133 Percent While Opt-Outs Fell

TL;DR When every office texts from the same platform, you can send more messages and still see fewer students opt out. SUNY Dutchess Community College put admissions, advising, student financial services, and student activities on Mongoose, connected to Slate and...
Read More
Two college students sitting on campus lawn using a laptop together in front of red brick university buildings

How Lake Land College Tripled TRIO Participation With Smart Messages

TL;DR Students act on texts written for their group, in their language, about the program they care about. Lake Land College, a public two-year college in Illinois, has used Mongoose two-way texting since 2021 across Admissions, Financial Aid, Student Life,...
Read More
Smiling man sitting on a sofa in front of bookshelves, using a smartphone and laptop.

How Carnegie Mellon Boosted Alumni Responses 170 Percent With Text

TL;DR Alumni engagement climbs when you ask alumni for something other than a gift, like advice for the students coming after them. Carnegie Mellon University texted alumni one question about what new students should know about being a Tartan, with...
Read More
Three happy female graduates in caps and gowns celebrating with diplomas in hand

How Montcalm Community College Gets Higher-Than-Average Reply Rates With Coach-Led Texting

TL;DR Students answer texts from one coach they know, not blasts from every office on campus. Montcalm Community College built its success coaching model around one-to-one Mongoose texts: every student gets a coach, an introductory letter, and a first text,...
Read More