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Women’s lacrosse team huddling together on a turf field before a game
Dec 01 2025

How Towson Athletics Uses Texting to Boost Game Day Engagement

Towson University’s Athletics Marketing team adopted Mongoose’s Conversation Intelligence Platform in Fall 2023 to solve

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Scaling Engagement Across Departments with Mongoose

Institutions that deploy Mongoose Conversation Intelligence across multiple departments— including Admissions, Student Success, and Advancement—are seeing measurable growth in enrollment, retention, and donor engagement. By centralizing communications under one platform, schools eliminate silos, reduce inefficiencies, and deliver a consistent, empathetic...
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Two students studying together on stone steps outside a university building

NWOSU Scales 24/7 Student Support and Enrollment Engagement with Mongoose Chat

Northwestern Oklahoma State University (NWOSU) expanded its student support model with Mongoose Chat, enabling 24/7 assistance for enrollment, advising, housing, and more. The chatbot has become a cornerstone of NWOSU’s LASSO Center, allowing real-time engagement and follow-up without increasing staff...
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Two female students walking and talking outside a historic brick university building

Defiance College Cuts No-Shows in Half, Achieves 100% Housing Form Compliance with Mongoose

Defiance College transformed its student communication strategy by implementing Mongoose’s Conversation Intelligence Platform. By shifting away from siloed emails and voicemails to real-time text messaging and smart segmentation, Defiance cut no-show rates in half, achieved full housing form compliance, and...
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Two women working at desktop computers in a bright modern office

Thomas More Boosts Event Signups by 30% and Scales Global Enrollment with Mongoose

Thomas More University boosted event signups by 30% and enhanced global enrollment by integrating Mongoose Conversation Intelligence into its student engagement strategy. By centralizing communication for international students and streamlining event outreach, Thomas More scaled service delivery while maintaining personalized...
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Woman helping a child use a desktop computer in a home setting

98% Response Rate in 24 Hours: EMKS Streamlines Family Communication with Mongoose

Ewing Marion Kauffman School (EMKS), a 5–12 charter in Kansas City, transformed how it communicates with families by adopting the Mongoose Conversation Intelligence Platform. Texting campaigns now drive 98%+ response rates in under 24 hours, reduce front desk call volume,...
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Diverse group of friends laughing and chatting around a concrete picnic table in a park

Mongoose Powers 133% Texting Increase and Higher Reply Rates at SUNY DCC

SUNY Dutchess Community College (DCC) unified four key departments—Admissions, Advising, Student Activities, and Financial Services—on Mongoose’s Conversation Intelligence Platform to improve student communication, reduce overlap, and streamline engagement. With targeted campaigns and sentiment tracking, DCC increased texting volume by 133%...
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Two college students sitting on campus lawn using a laptop together in front of red brick university buildings

Lake Land College Triples Student Engagement in TRIO Program Using Mongoose Text

Lake Land College significantly improved student engagement, program participation, and multilingual outreach by replacing impersonal mass messaging with Mongoose's personalized, two-way texting across departments. 3x TRIO program participation: From 2% to 6%—a 200% increase Multilingual messaging enhanced inclusion (Haitian Creole,...
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Students collaborating outdoors with a laptop and study materials.

How McLennan Community College Increased Enrollment by 8.7% Using Mongoose Text

Overview McLennan Community College achieved an 8.7% enrollment increase between Fall 2023 and Fall 2024 by adopting Mongoose’s texting platform. With personalized outreach, chatbot automation, and multi-department collaboration, MCC significantly improved student communication and support. 8.7% increase in enrollment (Fall...
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Group of young adults collaborating at a café table with laptops and coffee

Helping Students Cross the Finish Line: Gateway Technical College’s Enrollment Strategy with Mongoose

Gateway Technical College transformed its enrollment strategy by adopting Mongoose as its central communication platform. Facing challenges with unread emails and missed calls, the college implemented texting to support students from inquiry to registration. With Mongoose’s shared inboxes, CRM integration,...
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