Not all messages land the same. Student engagement benchmarks show that some conversations in higher education consistently see
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You don’t need more messages. You need more meaningful conversations. That’s the core takeaway from Every Conversation Matters: Learnings from Millions of Conversations with Students, a webinar hosted by Mongoose and The Chronicle of Higher ...
It takes more than one department to build meaningful student and alumni relationships. From admissions and marketing to IT, student success services, and advancement, each team contributes to making students feel valued and supported throughout ...
See their feels. Shape their future. That’s the idea behind Mongoose’s newest product release — the Conversation Intelligence Dashboard — a major step forward in helping institutions understand not just how much they’re communicating, but ...
AI in Higher Ed: Friend or Foe? Students today expect fast, personal, and meaningful interactions from their schools. The old playbook of mass emails and phone calls isn’t cutting it. So how do institutions scale real, human conversations when ...
As higher education institutions prepare for the challenges of 2025 and beyond, the demand for personalized, efficient, and empathetic student communication has never been greater. Admissions and enrollment teams often find themselves caught between ...
No matter where you get your news, you won’t have to scroll too far to read about how artificial intelligence (AI) continues to impact various industries, including higher education. At institutions across the globe, AI has transformed how ...
Your alumni will likely tell you that some of the best memories of their time on campus are the connections they made with others. Making meaningful connections on campus can be the difference between graduating or dropping out of college, finding a ...
Some chatbots and messaging services can feel transactional, especially in commercial settings, when they spur consumers to finish online purchases or pay bills. For colleges and universities that develop much deeper relationships with students, ...
Can you imagine living in the pre-cell phone era and needing to send a campus-wide announcement to students? Talk about a headache, especially considering there was a high chance some students wouldn’t receive the message. Campus-wide messaging is ...
