Student Success
Feb 11 2025

How to Improve Student Retention by Going Beyond Basic CRM Tools

For dedicated higher education student success teams—that is, VPs of Student Success and Retention, Directors of Academic

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Advancement Communications Enrollment Student Success
Feb 04 2025

How Conversation Intelligence Prevents ‘Ghosting’ in Higher Ed Communication

For many enrollment and admissions teams at colleges across the US, getting prospective students to commit—that is, to submit

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A group of friends sitting together at a coffee shop, enjoying conversation and drinks.
Advancement Communications Edtech Enrollment Student Success

AI-Driven Enrollment Communications: Transforming Engagement in Higher Ed

As higher education institutions prepare for the challenges of 2025 and beyond, the demand for personalized, efficient, and empathetic student communication has never been greater. Admissions and enrollment teams often find themselves caught between ...

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A woman reading a book in a library surrounded by shelves filled with books.
Advancement Communications Edtech Enrollment Student Success

The Future of Conversational AI in Higher Education: 2025 and Beyond

No matter where you get your news, you won’t have to scroll too far to read about how artificial intelligence (AI) continues to impact various industries, including higher education. At institutions across the globe, AI has transformed how ...

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A young woman is sitting in at the workplace equipped in a hallway and reading a book
Communications Student Success

Why Colleges Should Support Non-Traditional Students (and How to Do It)

For some students, enrolling in college is the next step after high school graduation. However, for others, life takes a different turn, leading them to postsecondary education on an unconventional path. These students are called non-traditional ...

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A man in a blue shirt uses a laptop.
Student Success

Student Success Strategies for Thriving in College

There’s more to college success for your students than the excitement of acceptance and enrollment. The real fun begins after the start of the semester. If you want your students to graduate and find gainful employment, you need to equip your ...

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Challenges in higher education.
Advancement Enrollment Student Success

Facing Challenges in Higher Education: What to Expect in 2025

Encountering challenges in higher education is inevitable. With ongoing initiatives to improve student enrollment, the evolving role of cybersecurity, and shifts in budgets, institutions must be prepared for the future. From FAFSA updates to the ...

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A man wearing a black jacket sits in a lecture hall.
Student Success

How to Keep Students Engaged and Motivated

As a leader of your institution, you might have noticed a pattern if you’ve been on campus for more than one semester. It goes like this: incoming and returning students arrive on campus excited and motivated about the upcoming semester and the ...

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FYI Podcast episode titled
Admissions Diversity Student Success

Effective College Recruitment Strategies to Boost Enrollment

In this episode of FYI we discuss the important role empathy plays in the college recruitment process and the importance of creating an inclusive environment. Who is Anthony Perez? Anthony Perez is the Assistant Director of Admissions, Multicultural ...

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A college student sits at a desk and works on math homework.
Student Success

Supporting Struggling Students: Key Strategies for Mental Health Support

A new college semester is exciting for students who wish to further their education and careers. There are new courses, class materials, and unique opportunities to explore. However, as the semester progresses, it’s easy for some students to slide ...

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