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Aug 21 2025

How Effective Student Success Teams Drive Retention with Conversation Insights

One third of students leave their programs before graduation due to emotional stress, personal mental health issues, or tuition

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AI Fundraising in Action: How Advancement Teams Decode Donor Sentiment

With a new wave of federal funding cuts hitting the American higher education sector in 2025, the fundraising efforts of advancement departments have become even more critical to the long-term success of colleges and universities.  However, ...

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Advancement Strategies: Boosting Donor Engagement with AI-Driven Personalization

Philanthropic support for U.S. colleges and universities grew by 3%, with alumni contributions reaching a 7.5% YoY increase, according to the latest CASE Insights on Voluntary Support of Education (VSE) 2023-2024 report.  Still, almost 7 in 10 ...

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How Data Protection for Education Impacts Student Enrollment Decisions

Over 66% of higher education institutions worldwide reported being hit by ransomware attacks in 2024. Let that number sink in. As AI-powered student communication and sensitive data collection increase, institutions need to prioritize information ...

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Why Human-Centered AI is Key to Modern University Retention Strategies

The true impact of AI in student outreach doesn’t come from how much it automates, but from how efficiently universities can align AI-powered retention strategies with institutional goals without losing sight of students’ evolving needs. Each ...

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From Broadcast to Dialogue: The Shift Higher Ed Can’t Ignore

In higher ed, it’s no longer enough to send a message and hope for the best. Students today expect more than reminders and mass emails—they expect a reply.  That’s the core message from Mongoose’s recent webinar, From Broadcast to ...

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Students Aren’t Ghosting You, You’re Just Not Having a Real Conversation

Let’s get this out of the way: mass email isn’t a communication strategy. It’s a broadcast. And students aren’t tuning in. Higher ed institutions can no longer afford to rely solely on email blasts or static outreach campaigns. Today’s ...

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Reaching International Students: Why Two-Way Conversations Matter More Than Ever

At US-based colleges and universities, another busy academic year is drawing to a close. But far from taking a breather in advance of the languid pace of a recuperative summer vacation, these institutions—and the international student populations ...

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Real Conversations, Not Campaigns: Rethinking Student Enrollment and Retention Strategies

Far be it from us to say notifications don’t work. In fact, the 2025 Mongoose Benchmark Reports reveal that prospective students at 4-year institutions who receive reminders and alerts are 3.7 times more likely to take key enrollment actions than ...

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The Hidden Power of Smart Messages in Higher Ed

Ever wondered what keeps conversations going (and students moving forward) in higher education? The answer lies in the evolution of higher ed messaging, where personalization and smart automation are changing the game. Spoiler: It’s not generic ...

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