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Jun 17 2025

From Broadcast to Dialogue: The Shift Higher Ed Can’t Ignore

In higher ed, it’s no longer enough to send a message and hope for the best. Students today expect more than reminders and

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Students Aren’t Ghosting You, You’re Just Not Having a Real Conversation

Let’s get this out of the way: mass email isn’t a communication strategy. It’s a broadcast. And students aren’t tuning in. Higher ed institutions can no longer afford to rely solely on email blasts or static outreach campaigns. Today’s ...

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Three students collaborating while looking at a smartphone.

Empathy and AI: Rethinking Higher Ed Conversations

AI in Higher Ed: Friend or Foe? Students today expect fast, personal, and meaningful interactions from their schools. The old playbook of mass emails and phone calls isn’t cutting it. So how do institutions scale real, human conversations when ...

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AMA: Best Practices for Engaging Student-Athletes

Have questions about how to connect across campus? Looking for insights into what works when it comes to engaging students, from their first inquiries to their first donation as alumni? The Mongoose team brings what we’ve learned from working ...

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