Past Webinars

Conversation Resolution – Instantly See Unresolved Messages: Mongoose User Group

Learn how to close every loop in your student conversations with Conversation Resolution, the latest enhancement to Mongoose’s Conversation Intelligence platform. In this Mongoose User Group session, we share how Conversation Resolution helps teams instantly see which messages need attention, so that no conversation slips through the cracks.

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Expand Your Global Reach with WhatsApp: Mongoose User Group

In this Mongoose User Group session, our team walks through how higher ed institutions can use WhatsApp within Mongoose to connect with students, alumni, and prospects around the world. We demo the WhatsApp integration, sharing how colleges and universities can extend communications beyond text and chat.

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Purpose-Driven Communication: Case Studies to Scale Student Engagement

Mass emails aren’t moving the needle. Real, two-way conversations are. Watch higher ed leaders share how they use Mongoose’s Conversation Intelligence Platform to boost enrollment, reduce melt, and coordinate outreach across departments, without piling more work on staff.

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Best Practices: Mongoose User Group

Learn how to maximize student engagement and communication effectiveness with Mongoose. This Mongoose User Group session, led by our Client Success team, shares best practices for higher education texting—so your messages get seen, opened, and answered.

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Mongoose & Your CRM: Mongoose User Group

Discover how Mongoose integrates with your CRM to supercharge your communication workflows—without disrupting them. In this Mongoose User Group session, Ashley Levulis, Product Support Manager, walks through how Mongoose enhances (not replaces) your system of record, making engagement smarter, faster, and more seamless.

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From Broadcast to Dialogue: How Higher Ed Leaders are Leveling-Up Student Communications

In this webinar, Mongoose experts share insights from over 80 million student conversations and survey data from over 100 higher ed leaders, highlighting proven strategies to boost enrollment, retention, and student satisfaction. Schools using two-way outreach can achieve up to 27x higher application completion rates.

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