Mongoose
Past Webinars
How Student Messages Reveal (and Resolve) Retention Risks
A financial aid delay, confusion about course registration, or even a mental health struggle can quietly derail a student’s success. Today’s forward-thinking institutions are addressing these challenges to help students stay on track by learning from students themselves. Learn what current students are saying about staying on track in their education and how faculty can provide better support.
Conversation Resolution – Instantly See Unresolved Messages | Mongoose User Group
Learn how to close every loop in your student conversations with Conversation Resolution, the latest enhancement to Mongoose’s Conversation Intelligence platform. In this Mongoose User Group session, we share how Conversation Resolution helps teams instantly see which messages need attention, so that no conversation slips through the cracks.
Expand Your Global Reach with WhatsApp | Mongoose User Group
In this Mongoose User Group session, our team walks through how higher ed institutions can use WhatsApp within Mongoose to connect with students, alumni, and prospects around the world. We demo the WhatsApp integration, sharing how colleges and universities can extend communications beyond text and chat.
Purpose-Driven Communication: Case Studies to Scale Student Engagement
Mass emails aren’t moving the needle. Real, two-way conversations are. Watch higher ed leaders share how they use Mongoose’s Conversation Intelligence Platform to boost enrollment, reduce melt, and coordinate outreach across departments, without piling more work on staff.
Best Practices | Mongoose User Group
Learn how to maximize student engagement and communication effectiveness with Mongoose. This Mongoose User Group session, led by our Client Success team, shares best practices for higher education texting—so your messages get seen, opened, and answered.
Mongoose & Your CRM | Mongoose User Group
Discover how Mongoose integrates with your CRM to supercharge your communication workflows—without disrupting them. In this Mongoose User Group session, Ashley Levulis, Product Support Manager, walks through how Mongoose enhances (not replaces) your system of record, making engagement smarter, faster, and more seamless.