Explore the strategies, data, and real-world stories shaping the future of higher ed communication in our live and recorded webinars. Learn how colleges and universities use Conversation Intelligence to personalize outreach, strengthen student relationships, and turn every interaction into meaningful action across the student lifecycle.
In higher education, failure can often begin as a moment of missed connection — a missed advising appointment, a declined financial aid package, a disengaged donor. But these moments don’t have to be stopping points. With the right insights, they can become growth opportunities. Discover how institutions are reimagining success in this webinar.
What does the next chapter of higher ed communication look like, and how will technology make it more human than ever? Join us for an exclusive look at where Mongoose is headed in 2026 and beyond. We’ll explore how AI, data, and authentic connection are converging to redefine what’s possible for student engagement. Expect inspiration. Expect innovation. Expect the unexpected.
Empathy and AI might sound like a strange pair, but for advisors and student success teams, they are quickly becoming inseparable. In this webinar hosted by Mongoose and NACADA, Brian Sondey from DCC and Jason from Mongoose explore how AI can strengthen human-centered advising instead of replacing it.
Discover how Mongoose’s refreshed UI makes everyday work faster and clearer, while setting the stage for deeper Conversation Intelligence. In this Mongoose User Group, we walk through the new navigation, the thinking behind it, and what’s coming next (including expanded insights and WhatsApp updates).
A financial aid delay, confusion about course registration, or even a mental health struggle can quietly derail a student’s success. Today’s forward-thinking institutions are addressing these challenges to help students stay on track by learning from students themselves. Learn what current students are saying about staying on track in their education and how faculty can provide better support.
Learn how to close every loop in your student conversations with Conversation Resolution, the latest enhancement to Mongoose’s Conversation Intelligence platform. In this Mongoose User Group session, we share how Conversation Resolution helps teams instantly see which messages need attention, so that no conversation slips through the cracks.
In this Mongoose User Group session, our team walks through how higher ed institutions can use WhatsApp within Mongoose to connect with students, alumni, and prospects around the world. We demo the WhatsApp integration, sharing how colleges and universities can extend communications beyond text and chat.
