AI Assistant

Supercharge Conversations With Cadence AI

Deeply integrated throughout Cadence, our AI Assistant acts as another team member to generate responses and suggest replies, making conversations with prospects, students, alumni, and donors more personal and effective.

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Compliance Management - Live Chat Solutions

Institutional Expertise

Responses are generated using your approved, institution-specific data. Our models are trained via web scraping combined with your offline resource inputs to provide context and guarantee accuracy.

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Ethical and Secure

Operating in our secure, private environment, we ensure complete privacy and protection. Democratizing access to responsible AI supports our goal of leveling the playing field across higher education.

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Built-In Intelligence

Our AI features are embedded throughout Cadence, requiring no extra setup from your institution. Automatic updates and hands-on support ensure a smooth experience for all current and future enhancements.

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Cutting-Edge Tech

We do not use outdated bots that rely on a rigid set of responses and actions. Our AI leverages customized ChatGPT models, which can screen conversations like a real team member would.

Generative Responses

Stop Wasting Your Time on FAQs

  • Dynamic Conversation Generation: Fully automated dialogue that is natural, engaging, and personalized.
  • Real-Time Adaptive Responses: Provide instant, context-aware responses that adapt to the flow of conversation.
  • Multilingual Support: Address queries in real-time, regardless of language, ensuring seamless and inclusive communication.
  • Scalability: Handle a high volume of inquiries simultaneously, ensuring consistent and timely communication.
Cadence Platform - Mongoose university messaging system
Suggested Replies

Say Goodbye to Reply Guesswork

  • It’s Still Your Voice: Customize replies before sending to ensure they match your tone and style.
  • Consistent Messaging: Use pre-approved, context-aware replies that align with institutional guidelines.
  • Faster Reply Times: Improve response speed to queries, enhancing overall satisfaction and engagement.
  • Improved Accuracy: Minimize errors and miscommunications with standardized and reliable replies.
Otto Bot

Your In-Cadence Guide and Expert

  • Instant Support: Trained on our extensive knowledge base to provide accurate, real-time answers and guide you directly within the chat.
  • Feature Recommendations: Suggests relevant features based on your queries to help you find the right tools.
  • Comprehensive Help Bot: Ensures you get the most out of Cadence by helping you utilize its full capabilities.
  • Access to a Real Person: If needed, Otto can connect you with real support staff for personalized assistance.
Cadence Dashboard

Full higher ed lifecycle solutions

Learn more about how our AI Assistant can be used across campus to achieve your departmental goals.

How can I use the AI Assistant for admissions/enrollment?
How can I use the AI Assistant for student success?
How can I use the AI Assistant for advancement/alumni relations?

What do our clients think?

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This is an essential tool and we can’t do without it… We have a very high first generation population so there’s a lot of education that needs to be done.
Natalie Wagoner
Director of Admissions, Frostburg State University
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Cadence reduced our workflow. The students reaching out were more serious… online and graduate staff were excited from the get-go.
Conner Ellinghuysen
Director of Admissions, Buena Vista University
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This is an essential tool and we can’t do without it… We have a very high first generation population so there’s a lot of education that needs to be done.
Natalie Wagoner
Director of Admissions, Frostburg State University
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Cadence reduced our workflow. The students reaching out were more serious… online and graduate staff were excited from the get-go.
Conner Ellinghuysen
Director of Admissions, Buena Vista University
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We broke records for enrollment in 2019, 2021, and 2022. In 2020, we even came out better than most.
Roxanne Stancil
Coordinator for Recruitment Communication & Technology, Jacksonville State University
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Cadence is very easy to use and extremely intuitive. The ability to collect data is also super helpful when creating reports or data supporting student interaction. The webinars and knowledge bases provided are also really helpful when you're looking for best practices.
Roberta Butler
Associate Dean for Residence Life, Rider University
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We have only been a client for a year, but I have been impressed with the many ways that Mongoose is forward thinking about their product, the market and their customers' needs. They really are enthusiastic about their services and their clients.
Cynthia Thornquist
Donor Relations Office, Carroll College
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We broke records for enrollment in 2019, 2021, and 2022. In 2020, we even came out better than most.
Roxanne Stancil
Coordinator for Recruitment Communication & Technology, Jacksonville State University
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Cadence is very easy to use and extremely intuitive. The ability to collect data is also super helpful when creating reports or data supporting student interaction. The webinars and knowledge bases provided are also really helpful when you're looking for best practices.
Roberta Butler
Associate Dean for Residence Life, Rider University
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We have only been a client for a year, but I have been impressed with the many ways that Mongoose is forward thinking about their product, the market and their customers' needs. They really are enthusiastic about their services and their clients.
Cynthia Thornquist
Donor Relations Office, Carroll College