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Women’s lacrosse team huddling together on a turf field before a game
Dec 01 2025

How Towson Athletics Uses Texting to Boost Game Day Engagement

Towson University’s Athletics Marketing team adopted Mongoose’s Conversation Intelligence Platform in Fall 2023 to solve

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Two students studying together on stone steps outside a university building

NWOSU Scales 24/7 Student Support and Enrollment Engagement with Mongoose Chat

Northwestern Oklahoma State University (NWOSU) expanded its student support model with Mongoose Chat, enabling 24/7 assistance for enrollment, advising, housing, and more. The chatbot has become a cornerstone of NWOSU’s LASSO Center, allowing real-time engagement and follow-up without increasing staff...
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Three adults standing outdoors in front of a historic brick building, looking at a phone screen together.

Belmont University Achieves 10%+ Reply Rates & Predictive Yield Modeling with Mongoose

Belmont University transformed its undergraduate enrollment communications using Mongoose Conversation Intelligence, moving from broad email blasts to hyper-targeted, conversational outreach. By combining segmentation, smart messages, and real-time analytics, the team maintains 10%+ reply rates and now uses student behavioral data...
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Two female students walking and talking outside a historic brick university building

Defiance College Cuts No-Shows in Half, Achieves 100% Housing Form Compliance with Mongoose

Defiance College transformed its student communication strategy by implementing Mongoose’s Conversation Intelligence Platform. By shifting away from siloed emails and voicemails to real-time text messaging and smart segmentation, Defiance cut no-show rates in half, achieved full housing form compliance, and...
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Two women working at desktop computers in a bright modern office

Thomas More Boosts Event Signups by 30% and Scales Global Enrollment with Mongoose

Thomas More University boosted event signups by 30% and enhanced global enrollment by integrating Mongoose Conversation Intelligence into its student engagement strategy. By centralizing communication for international students and streamlining event outreach, Thomas More scaled service delivery while maintaining personalized...
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a raised hand in auditorium

Shelton State Boosts Dual Enrollment by 68% with Mongoose

Overview Shelton State Community College modernized its student outreach with Mongoose Text and Chat, achieving a 68% increase in dual enrollment and significant gains in freshman and transient enrollment. With full CRM integration and automated yet personal communication, SSCC transformed...
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Three college students walking together outside a university building, smiling and carrying books.

OSU-Cascades’ Enrollment Strategy: Increasing Student Outreach by 58% with Mongoose

Overview OSU-Cascades improved student engagement, event participation, and reduced summer melt by 58% using personalized texting with Mongoose, supporting its long-term enrollment growth goals. +58% increase in contact rates with admitted students (from 36% to 57%) 60% of webinar registrations...
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Two students walking down a staircase outside a university building on a sunny day.

Olivet Nazarene University Achieves Historic Enrollment Growth with Mongoose

Overview Olivet Nazarene University saw record-breaking undergraduate enrollment, enrolling its largest freshman class ever in 2023, thanks to personalized, scalable communication powered by Mongoose integrated with Ellucian Recruit. Largest freshman class in ONU history (Fall 2023) NACCAP Top 10 for...
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Student wearing headphones and holding a phone and folder while walking outside.

85% Enrollment Likelihood Tied to Mongoose Text Conversations at MSUM

MSUM boosted enrollment and improved event attendance by using Mongoose to transform generic texting into authentic, personalized conversations that drive action and build trust. 85% enrollment likelihood for students who exchanged 16+ texts 70% enrollment likelihood from students who replied...
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Three students sitting on outdoor steps, smiling and using a phone and laptop together.

How Texting Helped Kettering Drive 60% Enrollment Growth

Kettering University overcame a decade-long enrollment decline by implementing a campus-wide texting strategy with Mongoose. The result: a 60% increase in undergraduate deposits in one year, improved attendance at events, and deeper student engagement across all stages of the enrollment...
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