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Jun 12 2026

How UNF Beat Its Giving Day Donor Target by 1,134 Donors

TL;DR Donors give, and stay subscribed, when a text is clearly about the thing they care about. The University of North

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How JSU Gets a 21 Percent Response Rate on Graduate Inquiry Texts

TL;DR Jacksonville State University’s graduate admissions team is five people, and its students are busy adults who don’t always open email or pick up the phone. With Mongoose Text, connected to Ellucian Recruit, the team sends recruiter-signed, personalized texts at...
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How Towson Athletics Uses Texting to Boost Game Day Engagement

TL;DR If students walk past your posters and delete your emails, a short text with a graphic is the fastest way to build game day engagement. Towson University’s Athletics Marketing team adopted Mongoose Text in fall 2023 and now uses...
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Two students studying together on stone steps outside a university building

How NWOSU Offers 24/7 Student Support with Web Chat

TL;DR Northwestern Oklahoma State University (NWOSU) had an outdated website, emails that went unanswered, and no way to see what students needed after hours. As part of a Title III grant, its LASSO Center launched Mongoose Web Chat with live...
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How Belmont Keeps Reply Rates Above 10% and Forecasts Yield

TL;DR Belmont University’s prospective students were buried in college emails, so messages went unread and conversations stalled. Its enrollment marketing team now uses Mongoose Text from first inquiry through yield, with tightly targeted campaigns, Smart Messages, and real-time reporting. The...
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How Defiance College Reached 100 Percent Housing Form Compliance and Cut No-Shows

TL;DR When student no-shows come from a buried email, one well-timed text after the invite fixes them, as long as students opted in themselves. Defiance College pairs a formal email and calendar invite with a reminder text, and conduct meetings...
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How Thomas More Signed Up 30 More Students for Fall Preview Day

TL;DR Thomas More University runs admissions with a lean team and a fast-growing international population. With Mongoose Text for domestic students and WhatsApp for international students, both connected to Slate, one person runs every campaign. A single mass text can...
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a raised hand in auditorium

How Shelton State Grew Dual Enrollment 68 Percent With Text

TL;DR A small admissions team can’t scale outreach from spreadsheets, but automated, two-way texting tied to the CRM can. Shelton State Community College (SSCC) in Tuscaloosa, Alabama, connected Mongoose Text and Web Chat to TargetX and saw results within three...
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Three college students walking together outside a university building, smiling and carrying books.

How OSU-Cascades Lifted Its Contact Rate From 36 Percent to 57 Percent

TL;DR A text first and a phone call second reaches more admitted students than either channel alone. Oregon State University – Cascades adopted Mongoose in early 2024, connected to Slate, to reach students who weren’t answering calls or reading email....
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Two students walking down a staircase outside a university building on a sunny day.

How Olivet Nazarene University Enrolled Its Largest Freshman Class Ever

TL;DR One counselor can keep thousands of students from feeling overlooked when admissions texting is centralized, tracked, and written like a real person. Olivet Nazarene University (ONU) moved its counselors off personal cell phones and onto Mongoose in 2019, connected...
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