TL;DR Mongoose’s 2026 State of Engagement benchmark report analyzed 646,423 conversations and 10.7 million messages across
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TL;DR Community colleges have lost more staff than almost any other institution type and recovered less of it, which means the honest objection to any new initiative, including AI, is usually “we don’t have the bandwidth.” That ...
The Reality on the Ground At many community colleges, student support does not break down because staff do not care. It breaks down because there simply are not enough hours in the day. Advisors juggle thousands of students. One-stop teams handle ...
