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Apr 16 2025

Every Conversation Matters: Higher Ed Engagement Learnings from Millions of Student Conversations

You don’t need more messages. You need more meaningful conversations. That’s the core takeaway from Every Conversation

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Scaling Engagement Campus-Wide: The Case for Unified Communication Platforms in Higher Ed

It takes more than one department to build meaningful student and alumni relationships. From admissions and marketing to IT, student success services, and advancement, each team contributes to making students feel valued and supported throughout ...

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Introducing the Mongoose Conversation Intelligence Dashboard

Introducing the Conversation Intelligence Dashboard: Deeper Insights, Smarter Engagement

See their feels. Shape their future. That’s the idea behind Mongoose’s newest product release — the Conversation Intelligence Dashboard — a major step forward in helping institutions understand not just how much they’re communicating, but ...

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Three students collaborating while looking at a smartphone.

Empathy and AI: Rethinking Higher Ed Conversations

AI in Higher Ed: Friend or Foe? Students today expect fast, personal, and meaningful interactions from their schools. The old playbook of mass emails and phone calls isn’t cutting it. So how do institutions scale real, human conversations when ...

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A group of friends sitting together at a coffee shop, enjoying conversation and drinks.

AI-Driven Enrollment Communications: Transforming Engagement in Higher Ed

As higher education institutions prepare for the challenges of 2025 and beyond, the demand for personalized, efficient, and empathetic student communication has never been greater. Admissions and enrollment teams often find themselves caught between ...

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A woman reading a book in a library surrounded by shelves filled with books.

The Future of Conversational AI in Higher Education: 2025 and Beyond

No matter where you get your news, you won’t have to scroll too far to read about how artificial intelligence (AI) continues to impact various industries, including higher education. At institutions across the globe, AI has transformed how ...

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black young man with a backpack on his right shoulder is walking through the glass door

Fostering Real Connections– Why Campus Engagement Solutions Matter

Your alumni will likely tell you that some of the best memories of their time on campus are the connections they made with others. Making meaningful connections on campus can be the difference between graduating or dropping out of college, finding a ...

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A smiling young woman is sitting on a stairs at the street

How AI Can Help Universities Develop Deeper Relationships

Some chatbots and messaging services can feel transactional, especially in commercial settings, when they spur consumers to finish online purchases or pay bills. For colleges and universities that develop much deeper relationships with students, ...

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How Engagement Platforms Improve Student Communication

Improving Student Communication with Engagement Platforms: A Comprehensive Guide

Can you imagine living in the pre-cell phone era and needing to send a campus-wide announcement to students? Talk about a headache, especially considering there was a high chance some students wouldn’t receive the message. Campus-wide messaging is ...

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A group of graduates stand together.

Boosting Alumni Engagement: Tools and Platforms That Work

You know this, but the day your students walk across the graduation stage does not mean it’s the end of your relationship with them. Your alumni are essential to your campus community—they can help recruit new students and make critical ...

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