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Nov 14 2025

Winning Connections: How Conversation Intelligence Powers College Athletics

If you think student-athletes have it tough, consider the teams of NCAA coaches, advisors, and counselors working behind the

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5 Essential Tips to Prepare for Giving Tuesday 2025

Giving Tuesday continues to be one of the most powerful fundraising moments of the year for higher education institutions. With philanthropic support for colleges and universities rising, and donor expectations rising right alongside it, advancement ...

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Group of diverse college students standing in front of library bookshelves, looking at their smartphones together

How Conversation Intelligence Supports DEI Initiatives in Higher Ed

The role of Diversity, Equity, and Inclusion (DEI) initiatives has come under scrutiny this year, prompting a series of executive actions meant to eliminate them from colleges and universities.  DEI efforts have been essential in improving access ...

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Group of university students studying together on colorful sofas in a modern library

When Equity is the Mission: Leveraging Higher Ed Technology Trends in 2026

It’s a well-known adage that the more things change, the more they stay the same. For student success and enrollment leaders at colleges and universities, the issue of retention remains an ever-present thorn in the side: For years, college dropout ...

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Two female students studying together at an outdoor table on campus

Closing the Loop on Student, Donor, and Alumni Conversations

In higher ed, conversations don’t always end when a message is sent. Sometimes a student texts back a question, and no one sees it right away. A donor asks for more details, and the reply never comes. An alum responds three days later, but by then ...

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Two college students studying outdoors at a wooden table with laptops open in front of them.

Fall in Full Swing: Building Effective Strategies for Multichannel Engagement

As the new fall semester kicks off, higher education institutions face increasing pressure to reach both current and newly enrolled students efficiently across diverse digital platforms and time-sensitive milestones. Unfortunately, relying on siloed ...

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How Timely Messaging Supports Students in Critical Moments

Missing a registration deadline, overlooking a financial aid notification, or getting a delayed response to an important question can have serious consequences for students. That’s where real-time outreach makes all the difference. When higher ...

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Purpose-Driven Communication: Case Studies That Scale Student Engagement

Some campuses are still blasting emails into the void. Others are texting students like it’s 2010—mass messages, no replies, no results. The schools in this webinar aren’t doing that anymore. They’ve shifted to purpose-driven communication ...

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Four diverse college students sitting on a bench outdoors, chatting and laughing under the trees

Emotion Recognition in Higher Education: A Strategic, AI-Powered Approach to Student Engagement

Whether we like it or not, emotions influence decisions and guide human behavior. In a campus setting, this means that students’ feelings of frustration, confusion, or excitement directly impact their motivation to attend classes, engage in ...

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How Data Protection for Education Impacts Student Enrollment Decisions

Over 66% of higher education institutions worldwide reported being hit by ransomware attacks in 2024. Let that number sink in. As AI-powered student communication and sensitive data collection increase, institutions need to prioritize information ...

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