Every Conversation Matters with Mongoose’s Campus Engagement Platform
Higher ed’s premier engagement platform – intuitively designed to create and encourage meaningful conversations across student, alumni, and donor lifecycles.
Work smarter with the power of Mongoose AI
Embrace the future of higher education engagement with our easy-to-use AI tools, which are seamlessly available throughout Mongoose.
- Automatic generative responses to your website visitors’ queries
- Suggested replies to help you craft that perfect message
- An in-product bot that acts as your all-around helper and features expert
The #1 Global Conversation Starter
Ensure your messages rise above the noise globally. Connect with your audiences on WhatsApp’s expansive network of over 2 billion users, right where they prefer to communicate.
- Remove the barriers to entry for international prospects
- Connect with your students on a platform they use daily
- Overcome the messaging saturation common of other channels
Targeted messages that actually get read
Easy-to-use two-way messaging with preset templates, contact segmentation, powerful automation, smart messages, and campaign tracking to support the full student lifecycle.
- Thoughtfully nurture applicants toward enrollment
- Meet students where they are to boost student engagement and retention efforts
- Personalize donor outreach to exceed fundraising goals
“We broke records for enrollment in 2019, 2021, and 2022. In 2020, we even came out better than most.”
“Cadence reduced our workflow. The students reaching out were more serious… online and graduate staff were excited from the get-go.”
“This is an essential tool and we can’t do without it… We have a very high first generation population so there’s a lot of education that needs to be done.”
Real time, personalized campus-wide support
Authentic web-based conversations elevated with automated contact capture, artificial intelligence, interactive info boards, conversation history, department routing, and personalized branding.
- Assist with urgent questions while adding a personal touch
- Let visitors message you at all times and reply when convenient
- Easily follow up via SMS texting via our chat-to-text functionality
Perfect balance of AI and personal connection
GPT model-trained chatbot powered by all your institution-based data points to ensure accuracy when providing instant answers and guidance.
- Save time for high-value tasks with reduced call and email volume
- Seamlessly collect prospect contact info to achieve departmental goals
- Expertise in enrollment, success, finance, alumni, and fundraising
Turn your conversations into action
Natural language processing AI that accelerates your understanding of campus-wide conversations through the analysis of topics, themes, and nuanced emotions.
- Uncover what wording impacted admits, yield, retention, and fundraising
- Proactively understand student sentiment to take actions that reduce melt
- Learn what is working for your competitors and where prospecting overlaps
