Every Conversation Matters with Mongoose’s Campus Engagement Platform
Higher ed’s premier engagement platform – intuitively designed to create and encourage meaningful conversations across student, alumni, and donor lifecycles.
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Work smarter with the power of Mongoose AI
Embrace the future of higher education engagement with our easy-to-use AI tools, which are seamlessly available throughout Mongoose.
- Automatic generative responses to your website visitors’ queries
- Suggested replies to help you craft that perfect message
- An in-product bot that acts as your all-around helper and features expert
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The #1 Global Conversation Starter
Ensure your messages rise above the noise globally. Connect with your audiences on WhatsApp’s expansive network of over 2 billion users, right where they prefer to communicate.
- Remove the barriers to entry for international prospects
- Connect with your students on a platform they use daily
- Overcome the messaging saturation common of other channels
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Targeted messages that actually get read
Easy-to-use two-way messaging with preset templates, contact segmentation, powerful automation, smart messages, and campaign tracking to support the full student lifecycle.
- Thoughtfully nurture applicants toward enrollment
- Meet students where they are to boost student engagement and retention efforts
- Personalize donor outreach to exceed fundraising goals
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“We broke records for enrollment in 2019, 2021, and 2022. In 2020, we even came out better than most.”
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“Cadence reduced our workflow. The students reaching out were more serious… online and graduate staff were excited from the get-go.”
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“This is an essential tool and we can’t do without it… We have a very high first generation population so there’s a lot of education that needs to be done.”
Real time, personalized campus-wide support
Authentic web-based conversations elevated with automated contact capture, artificial intelligence, interactive info boards, conversation history, department routing, and personalized branding.
- Assist with urgent questions while adding a personal touch
- Let visitors message you at all times and reply when convenient
- Easily follow up via SMS texting via our chat-to-text functionality
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Perfect balance of AI and personal connection
GPT model-trained chatbot powered by all your institution-based data points to ensure accuracy when providing instant answers and guidance.
- Save time for high-value tasks with reduced call and email volume
- Seamlessly collect prospect contact info to achieve departmental goals
- Expertise in enrollment, success, finance, alumni, and fundraising
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Turn your conversations into action
Natural language processing AI that accelerates your understanding of campus-wide conversations through the analysis of topics, themes, and nuanced emotions.
- Uncover what wording impacted admits, yield, retention, and fundraising
- Proactively understand student sentiment to take actions that reduce melt
- Learn what is working for your competitors and where prospecting overlaps
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