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Case Studies Enrollment

Olivet Nazarene University Achieves Historic Enrollment Growth with Mongoose

Overview Olivet Nazarene University (ONU), a private Christian institution in Illinois, turned to Mongoose in 2019 to modernize student communication and improve admissions outreach. Since then, Mongoose has played a pivotal role in ONU’s historic ...

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Case Studies Communications Enrollment Student Success

Lake Land College Increases Student Engagement and Participation with Mongoose

Overview Lake Land College, a two-year public institution in Illinois, serves a diverse student body with a mission of providing affordable, accessible higher education. To support this mission, the college sought to enhance its communication ...

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Advancement Blog Communications Edtech Enrollment Student Success

Every Conversation Matters: Higher Ed Engagement Learnings from Millions of Student Conversations

You don’t need more messages. You need more meaningful conversations. That’s the core takeaway from Every Conversation Matters: Learnings from Millions of Conversations with Students, a webinar hosted by Mongoose and The Chronicle of Higher ...

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Advancement Blog Communications Edtech Enrollment Student Success

Scaling Engagement Campus-Wide: The Case for Unified Communication Platforms in Higher Ed

It takes more than one department to build meaningful student and alumni relationships. From admissions and marketing to IT, student success services, and advancement, each team contributes to making students feel valued and supported throughout ...

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Introducing the Mongoose Conversation Intelligence Dashboard
Blog Edtech

Introducing the Conversation Intelligence Dashboard: Deeper Insights, Smarter Engagement

See their feels. Shape their future. That’s the idea behind Mongoose’s newest product release — the Conversation Intelligence Dashboard — a major step forward in helping institutions understand not just how much they’re communicating, but ...

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Case Studies

Carnegie Mellon University Boosts Alumni Responses by 170% with Mongoose

Overview Carnegie Mellon University (CMU), a world-class research institution in Pittsburgh, has redefined alumni engagement through personalized, creative texting. Since October 2023, CMU’s Advancement division has used Mongoose exclusively to ...

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Group of college students walking down steps outside a campus building, smiling and talking.
Advancement Blog Communications Enrollment Student Success

What 80 Million Messages Taught Us About Higher Ed Communication in 2025

In the fast-changing world of higher ed, one thing is clear: conversations—not just messages—are what move students forward. This year, Mongoose analyzed over 80 million messages and 16 million unique conversations to uncover how colleges and ...

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Case Studies

Minnesota State University Moorhead Boosts Enrollment with Personalized Texting

Overview Minnesota State University Moorhead (MSUM) is committed to building strong relationships with potential students and fostering a connected campus community. In a competitive higher ed landscape, MSUM needed a communication solution that ...

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A person working on a laptop at a wooden table in a modern workspace.
Blog Enrollment

What is Conversation Intelligence? An Introduction for Higher Ed Professionals

Higher ed has a communication problem. Not because institutions don’t reach out; schools send more messages than ever. The problem is how they’re sending them. Mass emails go unread. One-way texts get ignored. Purpose-built CRMs capture data, ...

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A young student in a yellow shirt holding books and a folder while standing outdoors.
Blog Enrollment

AI in Higher Ed: The Future of Enrollment Management

US colleges and universities are navigating how to use AI technology to streamline enrollment management as demand for real-time, personalized student interactions increases. Up to 57% of higher education leaders claim their institution sees AI as a ...

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