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Oct 05 2026

How Onondaga Community College Built a Campus-Wide Communication Model with Mongoose

TL;DR Onondaga Community College has spent eight years building a campus-wide texting model with Mongoose: about 50 staff across

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How JSU Gets a 21 Percent Response Rate on Graduate Inquiry Texts

TL;DR Jacksonville State University’s graduate admissions team is five people, and its students are busy adults who don’t always open email or pick up the phone. With Mongoose Text, connected to Ellucian Recruit, the team sends recruiter-signed, personalized texts at...
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Scaling Engagement Across Departments with Mongoose

TL;DR When admissions texts from a CRM, student services sends email, and advancement mails postcards, students get overlapping messages and staff repeat each other’s work. These six institutions put multiple departments on one engagement platform with shared inboxes, segmentation, and...
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How Notre Dame’s Online Data Science Program Grew Enrollment 84 Percent

TL;DR Online program enrollment grows when prospective students hear from a real person in a short text, not another long marketing email. The University of Notre Dame’s Online Master’s in Data Science, run by a two-person team, moved its outreach...
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How Belmont Keeps Reply Rates Above 10% and Forecasts Yield

TL;DR Belmont University’s prospective students were buried in college emails, so messages went unread and conversations stalled. Its enrollment marketing team now uses Mongoose Text from first inquiry through yield, with tightly targeted campaigns, Smart Messages, and real-time reporting. The...
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How Defiance College Reached 100 Percent Housing Form Compliance and Cut No-Shows

TL;DR When student no-shows come from a buried email, one well-timed text after the invite fixes them, as long as students opted in themselves. Defiance College pairs a formal email and calendar invite with a reminder text, and conduct meetings...
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How Thomas More Signed Up 30 More Students for Fall Preview Day

TL;DR Thomas More University runs admissions with a lean team and a fast-growing international population. With Mongoose Text for domestic students and WhatsApp for international students, both connected to Slate, one person runs every campaign. A single mass text can...
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How EMKS Gets 98 Percent of Re-Enrollment Replies Within 24 Hours

TL;DR Families answer a yes-or-no text faster than they return a phone call, and a front office can share a text inbox in a way it can’t share a phone line. Ewing Marion Kauffman School (EMKS), a Kansas City charter...
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How Dutchess Community College Grew Admissions Texting 133 Percent While Opt-Outs Fell

TL;DR When every office texts from the same platform, you can send more messages and still see fewer students opt out. SUNY Dutchess Community College put admissions, advising, student financial services, and student activities on Mongoose, connected to Slate and...
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How South Texas College Earns 20 to 30 Percent Response Rates With Text

TL;DR Spreadsheets and telemarketing can’t keep up with a 29,000-student community college, and texting can. South Texas College (STC) chose Mongoose Text as its campus-wide platform for community college texting, connected it to Campus Management Radius, and rolled out campaigns...
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