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Jul 01 2025

How Data Protection for Education Impacts Student Enrollment Decisions

Over 66% of higher education institutions worldwide reported being hit by ransomware attacks in 2024. Let that number sink in. As

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Three happy female graduates in caps and gowns celebrating with diplomas in hand

How Montcalm Community College Uses Texting to Support Students from Day One

Montcalm Community College (MCC), a rural two-year college in Michigan, improved student success and engagement by implementing Mongoose as a core part of its success coaching strategy. Through consistent, coach-led texting and smart automation, MCC ...

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Why Human-Centered AI is Key to Modern University Retention Strategies

The true impact of AI in student outreach doesn’t come from how much it automates, but from how efficiently universities can align AI-powered retention strategies with institutional goals without losing sight of students’ evolving needs. Each ...

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Diverse group of students sitting on stairs reading and using smartphones

From Broadcast to Dialogue: The Shift Higher Ed Can’t Ignore

In higher ed, it’s no longer enough to send a message and hope for the best. Students today expect more than reminders and mass emails—they expect a reply.  That’s the core message from Mongoose’s recent webinar, From Broadcast to ...

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Young woman with long hair holding books and checking her phone outdoors

Students Aren’t Ghosting You, You’re Just Not Having a Real Conversation

Let’s get this out of the way: mass email isn’t a communication strategy. It’s a broadcast. And students aren’t tuning in. Higher ed institutions can no longer afford to rely solely on email blasts or static outreach campaigns. Today’s ...

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Focused student working on a laptop in a classroom setting

Reaching International Students: Why Two-Way Conversations Matter More Than Ever

At US-based colleges and universities, another busy academic year is drawing to a close. But far from taking a breather in advance of the languid pace of a recuperative summer vacation, these institutions—and the international student populations ...

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Woman wearing headphones smiling during a video call at her kitchen table

Real Conversations, Not Campaigns: Rethinking Student Enrollment and Retention Strategies

Far be it from us to say notifications don’t work. In fact, the 2025 Mongoose Benchmark Reports reveal that prospective students at 4-year institutions who receive reminders and alerts are 3.7 times more likely to take key enrollment actions than ...

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Team of developers collaborating with laptops around a table in a workspace

The Hidden Power of Smart Messages in Higher Ed

Ever wondered what keeps conversations going (and students moving forward) in higher education? The answer lies in the evolution of higher ed messaging, where personalization and smart automation are changing the game. Spoiler: It’s not generic ...

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Young diverse group of people using smartphones in front of large windows

How Presbyterian College Supercharged Donor Engagement with Texting

Presbyterian College is proving that the right message—delivered the right way—can make all the difference. After reinstating Mongoose in 2023, this small but mighty advancement team saw giving soar, alumni reengage, and manual outreach tasks ...

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Graduates in caps and gowns celebrating by tossing their caps in the air.

The State of Student Retention in 2025: Key Trends and Strategies

For college and university retention teams—including VPs of Student Success, Advising and Academic Support Directors, and Retention Specialists—the state of students’ tenacity at their chosen schools is a classic good-news, bad-news ...

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