At some point, every industry undergoes a significant shift. While these shifts are challenging, they often bring about opportunities for growth and meaningful change. The higher education industry is no different. Luckily, there are a few things ...

Over 66% of higher education institutions worldwide reported being hit by ransomware attacks in 2024. Let that number sink in. As AI-powered student communication and sensitive data collection increase, institutions need to prioritize information ...

Montcalm Community College (MCC), a rural two-year college in Michigan, improved student success and engagement by implementing Mongoose as a core part of its success coaching strategy. Through consistent, coach-led texting and smart automation, MCC ...

The true impact of AI in student outreach doesn’t come from how much it automates, but from how efficiently universities can align AI-powered retention strategies with institutional goals without losing sight of students’ evolving needs. Each ...

Gateway Technical College transformed its enrollment strategy by adopting Mongoose as its central communication platform. Facing challenges with unread emails and missed calls, the college implemented texting to support students from inquiry to ...

In higher ed, it’s no longer enough to send a message and hope for the best. Students today expect more than reminders and mass emails—they expect a reply.  That’s the core message from Mongoose’s recent webinar, From Broadcast to ...

Let’s get this out of the way: mass email isn’t a communication strategy. It’s a broadcast. And students aren’t tuning in. Higher ed institutions can no longer afford to rely solely on email blasts or static outreach campaigns. Today’s ...

At US-based colleges and universities, another busy academic year is drawing to a close. But far from taking a breather in advance of the languid pace of a recuperative summer vacation, these institutions—and the international student populations ...

Far be it from us to say notifications don’t work. In fact, the 2025 Mongoose Benchmark Reports reveal that prospective students at 4-year institutions who receive reminders and alerts are 3.7 times more likely to take key enrollment actions than ...

Ever wondered what keeps conversations going (and students moving forward) in higher education? The answer lies in the evolution of higher ed messaging, where personalization and smart automation are changing the game. Spoiler: It’s not generic ...

Presbyterian College is proving that the right message—delivered the right way—can make all the difference. After reinstating Mongoose in 2023, this small but mighty advancement team saw giving soar, alumni reengage, and manual outreach tasks ...