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Navigating Higher Education Challenges: Three Key Strategies for Success
At some point, every industry undergoes a significant shift. While these shifts are challenging, they often bring about opportunities for growth and meaningful change. The higher education industry is no different. Luckily, there are a few things ...
How Effective Student Success Teams Drive Retention with Conversation Insights
One third of students leave their programs before graduation due to emotional stress, personal mental health issues, or tuition costs, as reported by the Lumina Foundation-Gallup 2025 State of Higher Education study. Among students who stopped out, ...
Building Better Campaigns with Blaze: How Knox College Texts with Personality
At Knox College, marketing isn’t just about informing—it’s about connecting. With a creative approach to digital communication and the help of Mongoose, the small liberal arts school in Illinois is crafting campaigns that students actually ...
AI Fundraising in Action: How Advancement Teams Decode Donor Sentiment
With a new wave of federal funding cuts hitting the American higher education sector in 2025, the fundraising efforts of advancement departments have become even more critical to the long-term success of colleges and universities. However, ...
Advancement Strategies: Boosting Donor Engagement with AI-Driven Personalization
Philanthropic support for U.S. colleges and universities grew by 3%, with alumni contributions reaching a 7.5% YoY increase, according to the latest CASE Insights on Voluntary Support of Education (VSE) 2023-2024 report. Still, almost 7 in 10 ...
How Data Protection for Education Impacts Student Enrollment Decisions
Over 66% of higher education institutions worldwide reported being hit by ransomware attacks in 2024. Let that number sink in. As AI-powered student communication and sensitive data collection increase, institutions need to prioritize information ...
How Montcalm Community College Uses Texting to Support Students from Day One
Montcalm Community College (MCC), a rural two-year college in Michigan, improved student success and engagement by implementing Mongoose as a core part of its success coaching strategy. Through consistent, coach-led texting and smart automation, MCC ...
Why Human-Centered AI is Key to Modern University Retention Strategies
The true impact of AI in student outreach doesn’t come from how much it automates, but from how efficiently universities can align AI-powered retention strategies with institutional goals without losing sight of students’ evolving needs. Each ...
Helping Students Cross the Finish Line: Gateway Technical College’s Enrollment Strategy with Mongoose
Gateway Technical College transformed its enrollment strategy by adopting Mongoose as its central communication platform. Facing challenges with unread emails and missed calls, the college implemented texting to support students from inquiry to ...
From Broadcast to Dialogue: The Shift Higher Ed Can’t Ignore
In higher ed, it’s no longer enough to send a message and hope for the best. Students today expect more than reminders and mass emails—they expect a reply. That’s the core message from Mongoose’s recent webinar, From Broadcast to ...
Students Aren’t Ghosting You, You’re Just Not Having a Real Conversation
Let’s get this out of the way: mass email isn’t a communication strategy. It’s a broadcast. And students aren’t tuning in. Higher ed institutions can no longer afford to rely solely on email blasts or static outreach campaigns. Today’s ...