For college and university retention teams—including VPs of Student Success, Advising and Academic Support Directors, and Retention Specialists—the state of students’ tenacity at their chosen schools is a classic good-news, bad-news ...
Kettering University overcame a decade-long enrollment decline by implementing a campus-wide texting strategy with Mongoose. The result: a 60% increase in undergraduate deposits in one year, improved attendance at events, and deeper student ...
Not all messages land the same. Student engagement benchmarks show that some conversations in higher education consistently see lower resolution rates and more neutral or even negative sentiment than others. Drawing on the latest insights from ...
Overview Olivet Nazarene University saw record-breaking undergraduate enrollment, enrolling its largest freshman class ever in 2023, thanks to personalized, scalable communication powered by Mongoose integrated with Ellucian Recruit. Olivet Nazarene ...
Overview Lake Land College significantly improved student engagement, program participation, and multilingual outreach by replacing impersonal mass messaging with Mongoose’s personalized, two-way texting across departments. Lake Land College, ...
You don’t need more messages. You need more meaningful conversations. That’s the core takeaway from Every Conversation Matters: Learnings from Millions of Conversations with Students, a webinar hosted by Mongoose and The Chronicle of Higher ...
It takes more than one department to build meaningful student and alumni relationships. From admissions and marketing to IT, student success services, and advancement, each team contributes to making students feel valued and supported throughout ...
See their feels. Shape their future. That’s the idea behind Mongoose’s newest product release — the Conversation Intelligence Dashboard — a major step forward in helping institutions understand not just how much they’re communicating, but ...
Overview Carnegie Mellon University revitalized its alumni engagement by using Mongoose’s creative texting tools, resulting in a 170% increase in campaign responses and deeper alumni-student connections. Carnegie Mellon University (CMU), a ...
In the fast-changing world of higher ed, one thing is clear: conversations—not just messages—are what move students forward. This year, Mongoose analyzed over 80 million messages and 16 million unique conversations to uncover how colleges and ...
