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Blog Communications Edtech Student Success

Reaching International Students: Why Two-Way Conversations Matter More Than Ever

At US-based colleges and universities, another busy academic year is drawing to a close. But far from taking a breather in advance of the languid pace of a recuperative summer vacation, these institutions—and the international student populations ...

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Advancement Blog Communications Edtech Enrollment Student Success

Real Conversations, Not Campaigns: Rethinking Student Enrollment and Retention Strategies

Far be it from us to say notifications don’t work. In fact, the 2025 Mongoose Benchmark Reports reveal that prospective students at 4-year institutions who receive reminders and alerts are 3.7 times more likely to take key enrollment actions than ...

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Advancement Blog Communications Edtech Enrollment Student Success

The Hidden Power of Smart Messages in Higher Ed

Ever wondered what keeps conversations going (and students moving forward) in higher education? The answer lies in the evolution of higher ed messaging, where personalization and smart automation are changing the game. Spoiler: It’s not generic ...

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Advancement Case Studies Communications Edtech

How Presbyterian College Supercharged Donor Engagement with Texting

Presbyterian College is proving that the right message—delivered the right way—can make all the difference. After reinstating Mongoose in 2023, this small but mighty advancement team saw giving soar, alumni reengage, and manual outreach tasks ...

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Advancement Blog Communications Edtech Enrollment Student Success

The State of Student Retention in 2025: Key Trends and Strategies

For college and university retention teams—including VPs of Student Success, Advising and Academic Support Directors, and Retention Specialists—the state of students’ tenacity at their chosen schools is a classic good-news, bad-news ...

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Three students sitting on outdoor steps, smiling and using a phone and laptop together.
Case Studies Communications Enrollment

How Texting Helped Kettering Drive 60% Enrollment Growth

Kettering University overcame a decade-long enrollment decline by implementing a campus-wide texting strategy with Mongoose. The result: a 60% increase in undergraduate deposits in one year, improved attendance at events, and deeper student ...

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Young woman holding books and using her smartphone while standing near stairs inside a school building.
Advancement Blog Communications Edtech Enrollment Student Success

How to Improve Low-Resolution Conversations: Higher Ed Messaging Benchmarks

Not all messages land the same. Student engagement benchmarks show that some conversations in higher education consistently see lower resolution rates and more neutral or even negative sentiment than others. Drawing on the latest insights from ...

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Two students walking down a staircase outside a university building on a sunny day.
Case Studies Enrollment

Olivet Nazarene University Achieves Historic Enrollment Growth with Mongoose

Overview Olivet Nazarene University saw record-breaking undergraduate enrollment, enrolling its largest freshman class ever in 2023, thanks to personalized, scalable communication powered by Mongoose integrated with Ellucian Recruit. Olivet Nazarene ...

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Case Studies Communications Enrollment Student Success

Lake Land College Increases Student Engagement and Participation with Mongoose

Overview Lake Land College significantly improved student engagement, program participation, and multilingual outreach by replacing impersonal mass messaging with Mongoose’s personalized, two-way texting across departments. Lake Land College, ...

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Two smiling students in a library looking at a phone together while holding books and folders.
Advancement Blog Communications Edtech Enrollment Student Success

Every Conversation Matters: Higher Ed Engagement Learnings from Millions of Student Conversations

You don’t need more messages. You need more meaningful conversations. That’s the core takeaway from Every Conversation Matters: Learnings from Millions of Conversations with Students, a webinar hosted by Mongoose and The Chronicle of Higher ...

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