Case Studies

Olivet Nazarene University Achieves Historic Enrollment Growth with Mongoose

Overview Olivet Nazarene University saw record-breaking undergraduate enrollment, enrolling its largest freshman class ever in 2023, thanks to personalized, scalable communication powered by Mongoose integrated with Ellucian Recruit. Olivet Nazarene ...

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Customer support chat notification showing Sara D. marking a conversation as resolved, with profile photo and blue border

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85% Enrollment Likelihood Tied to Mongoose Text Conversations at MSUM

MSUM boosted enrollment and improved event attendance by using Mongoose to transform generic texting into authentic, personalized conversations that drive action and build trust. 85% enrollment likelihood for students who exchanged 16+ texts 70% enrollment likelihood from students who replied...
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Lake Land College Triples Student Engagement in TRIO Program Using Mongoose Text

Lake Land College significantly improved student engagement, program participation, and multilingual outreach by replacing impersonal mass messaging with Mongoose's personalized, two-way texting across departments. 3x TRIO program participation: From 2% to 6%—a 200% increase Multilingual messaging enhanced inclusion (Haitian Creole,...
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How Texting Helped Kettering Drive 60% Enrollment Growth

Kettering University overcame a decade-long enrollment decline by implementing a campus-wide texting strategy with Mongoose. The result: a 60% increase in undergraduate deposits in one year, improved attendance at events, and deeper student engagement across all stages of the enrollment...
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Presbyterian College Raises $390K and Reengages 900+ Donors with Mongoose Text

$390,000 raised on Giving Day via text 902 donors, exceeding campaign goals by 150% 132 donors + $27,751 from a single Giving Day Mongoose text $6,470 in gifts from Giving Tuesday text with 278 clicks Faster alumni RSVPs via event...
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How McLennan Community College Increased Enrollment by 8.7% Using Mongoose Text

Overview McLennan Community College achieved an 8.7% enrollment increase between Fall 2023 and Fall 2024 by adopting Mongoose’s texting platform. With personalized outreach, chatbot automation, and multi-department collaboration, MCC significantly improved student communication and support. 8.7% increase in enrollment (Fall...
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How Frostburg State University Improved Family Engagement and Reduced Enrollment Melt with Mongoose Text

Overview Frostburg State University reduced enrollment melt by 3% and significantly improved family engagement using Mongoose Text to support first-gen students and streamline admissions communication. 3% reduction in summer melt for the incoming class of 2022 More family engagement in...
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Concordia College Enhances Student Recruitment with Mongoose

Overview Concordia College used Mongoose to humanize student recruitment, creating consistent, two-way communication that drove higher engagement and sustained enrollment success. Improved reply rates via personalized, two-way texting Increased student trust with dedicated phone numbers Streamlined workflows through CRM integration...
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Jacksonville State University Increases Enrollment by 28% with Mongoose Text

Overview Jacksonville State University (JSU) transformed student recruitment with Mongoose Text, integrating it into Ellucian Recruit to increase student engagement, automate outreach, and combat summer melt—ultimately boosting enrollment by 28% over three years. 28% total enrollment growth (2019–2022), with records...
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Knox College Triples Student Engagement with Campaigns That Click, Convert, and Delight

Knox College transformed its admissions marketing by using Mongoose to create student-centered texting campaigns that are playful, relevant, and effective. With creative strategies led by their Digital Communications Specialist, the college tripled student engagement, boosted social media followings in real...
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