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Customer Stories

How Thomas More Signed Up 30 More Students for Fall Preview Day

TL;DR Thomas More University runs admissions with a lean team and a fast-growing international population. With Mongoose Text for domestic students and WhatsApp for international students, both connected to Slate, one person runs every campaign. A ...

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Profile notification showing Amy K. sending an event invite RSVP message with a smiling headshot
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More Customer Stories

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How EMKS Gets 98 Percent of Re-Enrollment Replies Within 24 Hours

TL;DR Families answer a yes-or-no text faster than they return a phone call, and a front office can share a text inbox in a way it can’t share a phone line. Ewing Marion Kauffman School (EMKS), a Kansas City charter...
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How Dutchess Community College Grew Admissions Texting 133 Percent While Opt-Outs Fell

TL;DR When every office texts from the same platform, you can send more messages and still see fewer students opt out. SUNY Dutchess Community College put admissions, advising, student financial services, and student activities on Mongoose, connected to Slate and...
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How St. Joe’s Grew Day of Giving Donors 75 Percent With Text

TL;DR Younger alumni will answer a text from someone they recognize long before they open another email. St. Joseph’s Collegiate Institute started texting alumni with Mongoose just before its 2023 Day of Giving, with little time to plan. By its...
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How South Texas College Earns 20 to 30 Percent Response Rates With Text

TL;DR Spreadsheets and telemarketing can’t keep up with a 29,000-student community college, and texting can. South Texas College (STC) chose Mongoose Text as its campus-wide platform for community college texting, connected it to Campus Management Radius, and rolled out campaigns...
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How Shelton State Grew Dual Enrollment 68 Percent With Text

TL;DR A small admissions team can’t scale outreach from spreadsheets, but automated, two-way texting tied to the CRM can. Shelton State Community College (SSCC) in Tuscaloosa, Alabama, connected Mongoose Text and Web Chat to TargetX and saw results within three...
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Three college students walking together outside a university building, smiling and carrying books.

How OSU-Cascades Lifted Its Contact Rate From 36 Percent to 57 Percent

TL;DR A text first and a phone call second reaches more admitted students than either channel alone. Oregon State University – Cascades adopted Mongoose in early 2024, connected to Slate, to reach students who weren’t answering calls or reading email....
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Two students walking down a staircase outside a university building on a sunny day.

How Olivet Nazarene University Enrolled Its Largest Freshman Class Ever

TL;DR One counselor can keep thousands of students from feeling overlooked when admissions texting is centralized, tracked, and written like a real person. Olivet Nazarene University (ONU) moved its counselors off personal cell phones and onto Mongoose in 2019, connected...
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How MSUM Found 16+ Texts Mean an 85 Percent Chance of Enrolling

TL;DR The more a prospective student texts with your admissions team, the more likely they are to enroll. Minnesota State University Moorhead (MSUM) has used Mongoose since 2017, texting prospective students from real ten-digit numbers and turning group messages into...
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Two college students sitting on campus lawn using a laptop together in front of red brick university buildings

How Lake Land College Tripled TRIO Participation With Smart Messages

TL;DR Students act on texts written for their group, in their language, about the program they care about. Lake Land College, a public two-year college in Illinois, has used Mongoose two-way texting since 2021 across Admissions, Financial Aid, Student Life,...
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