How Frostburg State University Improved Family Engagement and Reduced Enrollment Melt with Mongoose Text

Overview Concordia College used Mongoose to humanize student recruitment, creating consistent, two-way communication that drove higher engagement and sustained enrollment success. Improved reply rates via personalized, two-way texting Increased student trust with dedicated phone numbers Streamlined workflows through CRM integration...

Overview Jacksonville State University (JSU) transformed student recruitment with Mongoose Text, integrating it into Ellucian Recruit to increase student engagement, automate outreach, and combat summer melt—ultimately boosting enrollment by 28% over three years. 28% total enrollment growth (2019–2022), with records...

Knox College transformed its admissions marketing by using Mongoose to create student-centered texting campaigns that are playful, relevant, and effective. With creative strategies led by their Digital Communications Specialist, the college tripled student engagement, boosted social media followings in real...

Duke Health replaced a limited keyword-based texting system with Mongoose’s two-way messaging platform—boosting Giving Tuesday donations by 47% and increasing donor count by 85%. +47% increase in Giving Tuesday donations (most successful in 5 years) +85% increase in total donors...

Overview Carnegie Mellon University revitalized its alumni engagement by using Mongoose’s creative texting tools, resulting in a 170% increase in campaign responses and deeper alumni-student connections. 170% increase in alumni responses (from 182 to 492) 9,739 texts sent in one...

Overview Buena Vista University implemented Mongoose Chat to handle common admissions questions, leading to 234 inquiries, 20 new enrollments, and over $135K in new tuition revenue. 234 new student inquiries generated 20 additional enrollments $135,588 in net new tuition revenue...

Overview Brenau University boosted alumni engagement and increased Giving Day donations by 300% after implementing Mongoose for personalized, two-way messaging. +300% Giving Day donation increase 12,000 alumni reached for one event 1,600+ alumni responses to trip invitation Improved donor stewardship...

Gateway Technical College transformed its enrollment strategy by adopting Mongoose as its central communication platform. Facing challenges with unread emails and missed calls, the college implemented texting to support students from inquiry to registration. With Mongoose’s shared inboxes, CRM integration,...

Montcalm Community College (MCC), a rural two-year college in Michigan, improved student success and engagement by implementing Mongoose as a core part of its success coaching strategy. Through consistent, coach-led texting and smart automation, MCC built stronger relationships with students...