How Gwinnett Technical College Scaled Student Support Without Expanding Staff

Towson University’s Athletics Marketing team adopted Mongoose's Conversation Intelligence Platform in Fall 2023 to solve a common problem: students weren’t seeing emails or flyers promoting athletic events. By shifting to concise, visually engaging text messages, the team increased sign-ups, improved...

Institutions that deploy Mongoose Conversation Intelligence across multiple departments— including Admissions, Student Success, and Advancement—are seeing measurable growth in enrollment, retention, and donor engagement. By centralizing communications under one platform, schools eliminate silos, reduce inefficiencies, and deliver a consistent, empathetic...

Notre Dame’s Online Master’s in Data Science program used the Mongoose Conversation Intelligence Platform to transform how it communicates with students — boosting enrollment by 84% over two years, improving engagement, and creating authentic human connections in a fully online...

Northwestern Oklahoma State University (NWOSU) expanded its student support model with Mongoose Chat, enabling 24/7 assistance for enrollment, advising, housing, and more. The chatbot has become a cornerstone of NWOSU’s LASSO Center, allowing real-time engagement and follow-up without increasing staff...

Belmont University transformed its undergraduate enrollment communications using Mongoose Conversation Intelligence, moving from broad email blasts to hyper-targeted, conversational outreach. By combining segmentation, smart messages, and real-time analytics, the team maintains 10%+ reply rates and now uses student behavioral data...

Defiance College transformed its student communication strategy by implementing Mongoose’s Conversation Intelligence Platform. By shifting away from siloed emails and voicemails to real-time text messaging and smart segmentation, Defiance cut no-show rates in half, achieved full housing form compliance, and...

Thomas More University boosted event signups by 30% and enhanced global enrollment by integrating Mongoose Conversation Intelligence into its student engagement strategy. By centralizing communication for international students and streamlining event outreach, Thomas More scaled service delivery while maintaining personalized...

Ewing Marion Kauffman School (EMKS), a 5–12 charter in Kansas City, transformed how it communicates with families by adopting the Mongoose Conversation Intelligence Platform. Texting campaigns now drive 98%+ response rates in under 24 hours, reduce front desk call volume,...

SUNY Dutchess Community College (DCC) unified four key departments—Admissions, Advising, Student Activities, and Financial Services—on Mongoose’s Conversation Intelligence Platform to improve student communication, reduce overlap, and streamline engagement. With targeted campaigns and sentiment tracking, DCC increased texting volume by 133%...