NWOSU Scales 24/7 Student Support and Enrollment Engagement with Mongoose Chat

Belmont University transformed its undergraduate enrollment communications using Mongoose Conversation Intelligence, moving from broad email blasts to hyper-targeted, conversational outreach. By combining segmentation, smart messages, and real-time analytics, the team maintains 10%+ reply rates and now uses student behavioral data...

Defiance College transformed its student communication strategy by implementing Mongoose’s Conversation Intelligence Platform. By shifting away from siloed emails and voicemails to real-time text messaging and smart segmentation, Defiance cut no-show rates in half, achieved full housing form compliance, and...

Thomas More University boosted event signups by 30% and enhanced global enrollment by integrating Mongoose Conversation Intelligence into its student engagement strategy. By centralizing communication for international students and streamlining event outreach, Thomas More scaled service delivery while maintaining personalized...

Ewing Marion Kauffman School (EMKS), a K–12 charter in Kansas City, transformed how it communicates with families by adopting the Mongoose Conversation Intelligence Platform. Texting campaigns now drive 98%+ response rates in under 24 hours, reduce front desk call volume,...

Dutchess Community College (DCC) unified four key departments—Admissions, Advising, Student Activities, and Financial Services—on Mongoose’s Conversation Intelligence Platform to improve student communication, reduce overlap, and streamline engagement. With targeted campaigns and sentiment tracking, DCC increased texting volume by 133% and...

Overview St. Joseph’s Collegiate Institute, Western New York’s largest private high school, modernized its alumni engagement strategy using Mongoose. By adopting real-time, personalized text outreach in 2023, the school boosted event attendance by 50% and increased Day of Giving participation...

South Texas College revamped its communication strategy by adopting Mongoose Text, resulting in 20–30% student response rates, a major drop in no-shows, and improved campus engagement. By replacing outdated tools with Mongoose’s automation and analytics, STC streamlined outreach across all...

Overview Shelton State Community College modernized its student outreach with Mongoose Text and Chat, achieving a 68% increase in dual enrollment and significant gains in freshman and transient enrollment. With full CRM integration and automated yet personal communication, SSCC transformed...

Overview OSU-Cascades improved student engagement, event participation, and reduced summer melt by 58% using personalized texting with Mongoose, supporting its long-term enrollment growth goals. +58% increase in contact rates with admitted students (from 36% to 57%) 60% of webinar registrations...